When it comes to delivering product design innovations to mobile device users, Nokia is the yardstick by which all others are judged. Now the process and working methods that have enabled Nokia to revolutionize usability are fully explained for the first time in this beautiful, four-color book.

Written with insight by two veterans of Nokia''s design triumphs (co-author Christian Lindholm was featured in the August 2002 issue of Business 2.0 magazine)this one-of-a-kind reference vividly delivers:

* The complete design process, from concept creation to product testing* The future of small interfaces* Usability engineering in practice in the mobile environment* The elements of a Nokia User Interface* First person accounts of the product development cycle

Learn the processes that helped Nokia develop the world''s most desirable handheld

This book offers an inquiry into the ethics of ‘human needs capture’ for design purposes by drawing upon ethical theories and narratives. Designers have historically relied upon the satisfaction of human needs as a moral justification for their profession. This volume offers an alternative critique to challenge this perspective, arguing that seeking to satisfy needs doesn't offer sufficient moral justification on its own. It presents an extensive ethical analysis of the notion of need and develops a thought-provoking case for a plural reconceptualisation of the notion of ‘need’ as user-based knowledge about product and service improvement opportunities. It does this by drawing upon a range of ethical approaches including Soran Reader’s needs ethics, classical utilitarianism, Robert Nozick’s libertarian philosophy, and John Rawls’ theory of justice. The book goes on to link these approaches to concepts guiding design such as human-centred design, collaborative design, and end user innovation. Written as a dialogue between a designer and his consciousness, the book underlines the deliberative nature of applied design ethics, and also highlights how consciousness challenges designers to solve their moral dilemmas. This engaging format invites readers to become an intimate part of the ‘discussion’. This book will be of interest to students and academics studying product design, industrial design, interaction design, user experience design, design ethics, and sustainable development.

This book offers an inquiry into the ethics of ‘human needs capture’ for design purposes by drawing upon ethical theories and narratives. Designers have historically relied upon the satisfaction of human needs as a moral justification for their profession. This volume offers an alternative critique to challenge this perspective, arguing that seeking to satisfy needs doesn't offer sufficient moral justification on its own. It presents an extensive ethical analysis of the notion of need and develops a thought-provoking case for a plural reconceptualisation of the notion of ‘need’ as user-based knowledge about product and service improvement opportunities. It does this by drawing upon a range of ethical approaches including Soran Reader’s needs ethics, classical utilitarianism, Robert Nozick’s libertarian philosophy, and John Rawls’ theory of justice. The book goes on to link these approaches to concepts guiding design such as human-centred design, collaborative design, and end user innovation. Written as a dialogue between a designer and his consciousness, the book underlines the deliberative nature of applied design ethics, and also highlights how consciousness challenges designers to solve their moral dilemmas. This engaging format invites readers to become an intimate part of the ‘discussion’. This book will be of interest to students and academics studying product design, industrial design, interaction design, user experience design, design ethics, and sustainable development.

This book offers an inquiry into the ethics of 'human needs capture' for design purposes by drawing upon ethical theories and narratives. Designers have historically relied upon the satisfaction of human needs as a moral justification for their profession. This volume offers an alternative critique to challenge this perspective, arguing that seeking to satisfy needs doesn't offer sufficient moral justification on its own. It presents an extensive ethical analysis of the notion of need and develops a thought-provoking case for a plural reconceptualisation of the notion of 'need' as user-based knowledge about product and service improvement opportunities. It does this by drawing upon a range of ethical approaches including Soran Reader's needs ethics, classical utilitarianism, Robert Nozick's libertarian philosophy, and John Rawls' theory of justice. The book goes on to link these approaches to concepts guiding design such as human-centred design, collaborative design, and end user innovation. Written as a dialogue between a designer and his consciousness, the book underlines the deliberative nature of applied design ethics, and also highlights how consciousness challenges designers to solve their moral dilemmas. This engaging format invites readers to become an intimate part of the 'discussion'. This book will be of interest to students and academics studying product design, industrial design, interaction design, user experience design, design ethics, and sustainable development.

This book offers an inquiry into the ethics of 'human needs capture' for design purposes by drawing upon ethical theories and narratives. Designers have historically relied upon the satisfaction of human needs as a moral justification for their profession. This volume offers an alternative critique to challenge this perspective, arguing that seeking to satisfy needs doesn't offer sufficient moral justification on its own. It presents an extensive ethical analysis of the notion of need and develops a thought-provoking case for a plural reconceptualisation of the notion of 'need' as user-based knowledge about product and service improvement opportunities. It does this by drawing upon a range of ethical approaches including Soran Reader's needs ethics, classical utilitarianism, Robert Nozick's libertarian philosophy, and John Rawls' theory of justice. The book goes on to link these approaches to concepts guiding design such as human-centred design, collaborative design, and end user innovation. Written as a dialogue between a designer and his consciousness, the book underlines the deliberative nature of applied design ethics, and also highlights how consciousness challenges designers to solve their moral dilemmas. This engaging format invites readers to become an intimate part of the 'discussion'. This book will be of interest to students and academics studying product design, industrial design, interaction design, user experience design, design ethics, and sustainable development.

How do we design for users? How might users best participate in the design process? How can we evaluate the user's experience of designed products and services? These fundamental questions are addressed in Designers, Users, and Justice, through a series of dialogues between a design scholar and a designer. In a series of conversations, the scholar and the designer address the concepts and practice of user centred design, examining whether a 'just method' necessarily leads to a just design, consider different models for understanding user experience and socially productive design, including the capability approach and utilitarianism, and ponder how an ethical framework for evaluating design might be developed. Throughout, the scholar and the designer draw on their particular experiences in design practice and design education, and propose alternative conceptualisations of the key ideas of user centred design, highlighting and seeking to address the ethical shortcomings of mainstream user centred design practice.

How do we design for users? How might users best participate in the design process? How can we evaluate the user''s experience of designed products and services? These fundamental questions are addressed in Designers, Users, and Justice, through a series of dialogues between a design scholar and a designer. In a series of conversations, the scholar and the designer address the concepts and practice of user centred design, examining whether a ''just method'' necessarily leads to a just design, consider different models for understanding user experience and socially productive design, including the capability approach and utilitarianism, and ponder how an ethical framework for evaluating design might be developed. Throughout, the scholar and the designer draw on their particular experiences in design practice and design education, and propose alternative conceptualisations of the key ideas of user centred design, highlighting and seeking to address the ethical shortcomings of mainstream user centred design practice.

How do we design for users? How might users best participate in the design process? How can we evaluate the user''s experience of designed products and services? These fundamental questions are addressed in Designers, Users, and Justice, through a series of dialogues between a design scholar and a designer. In a series of conversations, the scholar and the designer address the concepts and practice of user centred design, examining whether a ''just method'' necessarily leads to a just design, consider different models for understanding user experience and socially productive design, including the capability approach and utilitarianism, and ponder how an ethical framework for evaluating design might be developed. Throughout, the scholar and the designer draw on their particular experiences in design practice and design education, and propose alternative conceptualisations of the key ideas of user centred design, highlighting and seeking to address the ethical shortcomings of mainstream user centred design practice.

When it comes to delivering product design innovations to mobile device users, Nokia is the yardstick by which all others are judged. Now the process and working methods that have enabled Nokia to revolutionize usability are fully explained for the first time in this beautiful, four-color book.

Written with insight by two veterans of Nokia''s design triumphs (co-author Christian Lindholm was featured in the August 2002 issue of Business 2.0 magazine)this one-of-a-kind reference vividly delivers:

* The complete design process, from concept creation to product testing* The future of small interfaces* Usability engineering in practice in the mobile environment* The elements of a Nokia User Interface* First person accounts of the product development cycle

Learn the processes that helped Nokia develop the world''s most desirable handheld

This book offers an inquiry into the ethics of ‘human needs capture’ for design purposes by drawing upon ethical theories and narratives. Designers have historically relied upon the satisfaction of human needs as a moral justification for their profession. This volume offers an alternative critique to challenge this perspective, arguing that seeking to satisfy needs doesn't offer sufficient moral justification on its own. It presents an extensive ethical analysis of the notion of need and develops a thought-provoking case for a plural reconceptualisation of the notion of ‘need’ as user-based knowledge about product and service improvement opportunities. It does this by drawing upon a range of ethical approaches including Soran Reader’s needs ethics, classical utilitarianism, Robert Nozick’s libertarian philosophy, and John Rawls’ theory of justice. The book goes on to link these approaches to concepts guiding design such as human-centred design, collaborative design, and end user innovation. Written as a dialogue between a designer and his consciousness, the book underlines the deliberative nature of applied design ethics, and also highlights how consciousness challenges designers to solve their moral dilemmas. This engaging format invites readers to become an intimate part of the ‘discussion’. This book will be of interest to students and academics studying product design, industrial design, interaction design, user experience design, design ethics, and sustainable development.

This book offers an inquiry into the ethics of ‘human needs capture’ for design purposes by drawing upon ethical theories and narratives. Designers have historically relied upon the satisfaction of human needs as a moral justification for their profession. This volume offers an alternative critique to challenge this perspective, arguing that seeking to satisfy needs doesn't offer sufficient moral justification on its own. It presents an extensive ethical analysis of the notion of need and develops a thought-provoking case for a plural reconceptualisation of the notion of ‘need’ as user-based knowledge about product and service improvement opportunities. It does this by drawing upon a range of ethical approaches including Soran Reader’s needs ethics, classical utilitarianism, Robert Nozick’s libertarian philosophy, and John Rawls’ theory of justice. The book goes on to link these approaches to concepts guiding design such as human-centred design, collaborative design, and end user innovation. Written as a dialogue between a designer and his consciousness, the book underlines the deliberative nature of applied design ethics, and also highlights how consciousness challenges designers to solve their moral dilemmas. This engaging format invites readers to become an intimate part of the ‘discussion’. This book will be of interest to students and academics studying product design, industrial design, interaction design, user experience design, design ethics, and sustainable development.

This book offers an inquiry into the ethics of 'human needs capture' for design purposes by drawing upon ethical theories and narratives. Designers have historically relied upon the satisfaction of human needs as a moral justification for their profession. This volume offers an alternative critique to challenge this perspective, arguing that seeking to satisfy needs doesn't offer sufficient moral justification on its own. It presents an extensive ethical analysis of the notion of need and develops a thought-provoking case for a plural reconceptualisation of the notion of 'need' as user-based knowledge about product and service improvement opportunities. It does this by drawing upon a range of ethical approaches including Soran Reader's needs ethics, classical utilitarianism, Robert Nozick's libertarian philosophy, and John Rawls' theory of justice. The book goes on to link these approaches to concepts guiding design such as human-centred design, collaborative design, and end user innovation. Written as a dialogue between a designer and his consciousness, the book underlines the deliberative nature of applied design ethics, and also highlights how consciousness challenges designers to solve their moral dilemmas. This engaging format invites readers to become an intimate part of the 'discussion'. This book will be of interest to students and academics studying product design, industrial design, interaction design, user experience design, design ethics, and sustainable development.

This book offers an inquiry into the ethics of 'human needs capture' for design purposes by drawing upon ethical theories and narratives. Designers have historically relied upon the satisfaction of human needs as a moral justification for their profession. This volume offers an alternative critique to challenge this perspective, arguing that seeking to satisfy needs doesn't offer sufficient moral justification on its own. It presents an extensive ethical analysis of the notion of need and develops a thought-provoking case for a plural reconceptualisation of the notion of 'need' as user-based knowledge about product and service improvement opportunities. It does this by drawing upon a range of ethical approaches including Soran Reader's needs ethics, classical utilitarianism, Robert Nozick's libertarian philosophy, and John Rawls' theory of justice. The book goes on to link these approaches to concepts guiding design such as human-centred design, collaborative design, and end user innovation. Written as a dialogue between a designer and his consciousness, the book underlines the deliberative nature of applied design ethics, and also highlights how consciousness challenges designers to solve their moral dilemmas. This engaging format invites readers to become an intimate part of the 'discussion'. This book will be of interest to students and academics studying product design, industrial design, interaction design, user experience design, design ethics, and sustainable development.

How do we design for users? How might users best participate in the design process? How can we evaluate the user's experience of designed products and services? These fundamental questions are addressed in Designers, Users, and Justice, through a series of dialogues between a design scholar and a designer. In a series of conversations, the scholar and the designer address the concepts and practice of user centred design, examining whether a 'just method' necessarily leads to a just design, consider different models for understanding user experience and socially productive design, including the capability approach and utilitarianism, and ponder how an ethical framework for evaluating design might be developed. Throughout, the scholar and the designer draw on their particular experiences in design practice and design education, and propose alternative conceptualisations of the key ideas of user centred design, highlighting and seeking to address the ethical shortcomings of mainstream user centred design practice.

How do we design for users? How might users best participate in the design process? How can we evaluate the user''s experience of designed products and services? These fundamental questions are addressed in Designers, Users, and Justice, through a series of dialogues between a design scholar and a designer. In a series of conversations, the scholar and the designer address the concepts and practice of user centred design, examining whether a ''just method'' necessarily leads to a just design, consider different models for understanding user experience and socially productive design, including the capability approach and utilitarianism, and ponder how an ethical framework for evaluating design might be developed. Throughout, the scholar and the designer draw on their particular experiences in design practice and design education, and propose alternative conceptualisations of the key ideas of user centred design, highlighting and seeking to address the ethical shortcomings of mainstream user centred design practice.

How do we design for users? How might users best participate in the design process? How can we evaluate the user''s experience of designed products and services? These fundamental questions are addressed in Designers, Users, and Justice, through a series of dialogues between a design scholar and a designer. In a series of conversations, the scholar and the designer address the concepts and practice of user centred design, examining whether a ''just method'' necessarily leads to a just design, consider different models for understanding user experience and socially productive design, including the capability approach and utilitarianism, and ponder how an ethical framework for evaluating design might be developed. Throughout, the scholar and the designer draw on their particular experiences in design practice and design education, and propose alternative conceptualisations of the key ideas of user centred design, highlighting and seeking to address the ethical shortcomings of mainstream user centred design practice.