Ursula Lutzky – författare
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4 produkter
Discourse of Customer Service Tweets
Planes, Trains and Automated Text Analysis
Inbunden, 2021
1607 kr
Lägg i varukorg
The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 million tweets from more than thirty different companies. With Twitter being used as a professional service channel by many transport …
Discourse of Customer Service Tweets
Planes, Trains and Automated Text Analysis
E-bok, 2021
482 kr
Lägg i varukorg
The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 million tweets from more than thirty different companies. With Twitter being used as a professional service channel by many transport …
Discourse of Customer Service Tweets
Planes, Trains and Automated Text Analysis
E-bok, 2021
482 kr
Lägg i varukorg
The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 million tweets from more than thirty different companies. With Twitter being used as a professional service channel by many transport …
Discourse of Customer Service Tweets
Planes, Trains and Automated Text Analysis
Häftad, 2023
443 kr
Lägg i varukorg
The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 million tweets from more than thirty different companies. With Twitter being used as a professional service channel by many transport …
