Val Gee – författare
Visar alla böcker från författaren Val Gee. Handla med fri frakt och snabb leverans.
4 produkter
OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It
E-bok, 2007
197 kr
Lägg i varukorg
Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on …
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised
E-bok, 2009
227 kr
Lägg i varukorg
Don’t just give them customer service. Give them Super Service! For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with demanding, dissatisfied, and downright difficult customers. Now, it has been completely revised and expanded …
Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success
Häftad, 2011
422 kr
Lägg i varukorg
Workplace “drama” that’s productive! The secret to business growth is right before your eyes—it’s the creativity and innovation percolating in each one of your employees every minute of every day. How do you harness it to make it work for your organization? Business Improv ! Based on the science of …
Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success
E-bok, 2011
412 kr
Lägg i varukorg
Workplace “drama” that’s productive! The secret to business growth is right before your eyes—it’s the creativity and innovation percolating in each one of your employees every minute of every day. How do you harness it to make it work for your organization? Business Improv ! Based on the science of …
