Weiwei Chen - Böcker

Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs.

Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs.

Regardless of size and service, a service organization is a service system. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions.

Regardless of size and service, a service organization is a service system. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions.

Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users’ utilitarian and socio-psychological needs alike.

Regardless of its size and service, every service organization is a service system. Due to the socio-technical nature of service systems, a systems approach must be adopted in order to design, develop and deliver services aimed at meeting end users’ utilitarian and socio-psychological needs alike.

This book showcases recent research advances in service science and related fields.

This book showcases recent research advances in service science and related fields. Including selected papers from the 2022 INFORMS International Conference on Service Science, held in Shenzhen, China from July 2 to 4, 2022, the book presents new theories and empirical results in the emerging, interdisciplinary field of digital transformation and society. Incorporating research, education and practice alike, the respective chapters highlight a host of ways to approach these challenges in service science.

This book presents recent research and practice advances in the field of Service Science. It contains selected papers from the 2025 INFORMS International Conference on Service Science, held in Oxford, UK from July 1-3, 2025. The book explores how AI, data, and digital technologies are driving sustainable transformation across industries and society at both national and international levels. It presents new theoretical frameworks, empirical research, and practical applications in the interdisciplinary fields of AI, digital transformation, and service science. The content includes empirical studies, modeling, and theoretical research that examine how AI and data are advancing sustainability across service systems. Topics covered include AI-driven smart cities, sustainable systems, the digital economy, AI ethics and governance, public health and AI, human-AI collaboration, machine learning and data-driven decision-making, quantum computing in service science, and the digital transformation of traditional industries.

This book explores the diverse nature of Chinese manufacturing activity in Ethiopia and highlights how investments can be guided by local political economy conditions. It examines the economic potential of foreign direct investment and its role in facilitating structural change within African economies. The approaches taken by Ethiopia to steer investment towards development objectives are compared with global trends of industrial relocation and corporate adaptation to illustrate how foreign direct investment can benefit both China and African countries. Ethiopia’s proactive industrial policies are highlighted to show that African states can leverage Chinese manufacturing capital to enable industrial development and economic growth.This book provides unique detail into the specific strategies used in Ethiopia to maximise foreign development and drive economic development. It will be relevant to students, researchers and policymakers interested in development economics, industrial policy, and the international political economy.

This book offers readers a set of new approaches and tools a set of tools and techniques for facing challenges in parallelization with design of embedded systems.  It provides an advanced parallel simulation infrastructure for efficient and effective system-level model validation and development so as to build better products in less time.  Since parallel discrete event simulation (PDES) has the potential to exploit the underlying parallel computational capability in today’s multi-core simulation hosts, the author begins by reviewing the parallelization of discrete event simulation, identifying problems and solutions.  She then describes out-of-order parallel discrete event simulation (OoO PDES), a novel approach for efficient validation of system-level designs by aggressively exploiting the parallel capabilities of todays’ multi-core PCs. This approach enables readers to design simulators that can fully exploit the parallel processing capability of the multi-core system to achieve fast speed simulation, without loss of simulation and timing accuracy. Based on this parallel simulation infrastructure, the author further describes automatic approaches that help the designer quickly to narrow down the debugging targets in faulty ESL models with parallelism.