Y K Shetty – författare
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1 051 kr
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This book contains specific recommendations by world renowned experts for boosting productivity through quality and employee management techniques. It provides new understanding, backed by the experiences of close to two dozen major firms, of the day-to-day policies and practices that contribute to business success. The contributors, representing a broad cross-section of American and Japanese business and industry, provide guidelines for developing and implementing successful productivity improvement programs including creating awareness, measuring inputs and outputs, and follow-up. They show how companies have applied quality and productivity concepts to make profits and morale soar and how the successful implementation of quality circles improves quality and productivity, customer satisfaction, and employee morale. Introductory, integrative, and concluding chapters by coeditors Shetty and Buehler provide perspective and additional suggestions for combining theory and practice to create effective programs.
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Major topics addressed include the global competitive challenge, human resource strategies, information systems and automation, productivity, quality, manufacturing technologies, and managerial strategy. Although this collection emphasizes the role of science and technology in enhancing the competitive position, the editors and participants point out that science and technology are not the only requisites to achieving quality increases in productivity; the presentations do not fail to recognize the importance of the interpersonal or humanistic element in the managerial process. Many of the readings present actual case studies from the American corporate experience. ChoiceThis volume addresses a key question confronting American businesses today: How can we simultaneously achieve gains in productivity and quality? The essays collected here report on individual company experiences and public policy measures for improving U.S. competitiveness in the global economy. The emphasis throughout is on the role of science and technology in enhancing competitiveness. The focus is on practices that have been proven effective in managing people, information, innovation, quality, productivity, and manufacturing strategy. Among the contributors are such distinguished business experts, scholars, and entrepreneurs as Rosabeth Moss Kanter, John Kenneth Galbraith, Nucor's Ken Iverson, Intel's Andrew Grove, and T. Boone Pickens.
Quest for Competitiveness
Lessons from America's Productivity and Quality Leaders
Inbunden, Engelska, 1991
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This volume examines the experiences of well-managed firms that attempt to improve quality, productivity, innovation, technology, and human resources. The editors have brought together papers by the best known authorities on effective policies and practical guidelines for enhancing productivity and quality, combining them with those by leaders of America's high performance companies that describe their actual experiences with productivity and quality. The resulting synthesis of experience and concepts will be of significant value not only to executives and managers attempting to implement productivity-enhancing programs within their own firms but also to business and management programs charged with training America's future corporate leaders. In addition to describing policies and programs, the volume provides a framework for implementation including creating awareness, measuring inputs and outputs, designing and initiating programs, and maintaining follow-up procedures. The contributors also examine public policy changes aimed at encouraging R&D and capital investment, eliminating government constraints in the global marketplace, and improving education and training.Divided into four parts, the volume begins with an introductory chapter by the editors which explores the critical relationships among productivity, quality, and competitive advantage. The second section contains specific policy recommendations from such renowned experts as W. Edwards Deming, Joseph M. Juran, Thomas J. Peters, Armand W. Feigenbaum, Jackson Grayson, and Rosabeth Moss Kanter. In Part III, corporate leaders from Hewlett-Packard, IBM, Texas Instruments, Ford, 3M, Nucor, and others detail their experiences with productivity and quality programs. Contributions from two winners of the Baldrige National Quality Awards (Globe Metallurgical and Xerox) as well as from Florida Power & Light, the first company outside Japan to win the coveted Deming Prize, are included in this section. Throughout, the contributors stress the need to be customer-driven; the importance of nurturing a cohesive corporate culture to support the demands for innovation, flexibility, and ever-increasing levels of productivity and quality; and the critical role of manufacturing strategy in enhancing productivity and quality. The final section presents managerial guidelines for competitive success.