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2 produkter
Maximizing Management Performance and Quality with Service Analytics
E-bok, 2015
4280 kr
Lägg i varukorg
Service analytics studies the collection of business analytics models and tools for the improvement of IT service management processes. By analyzing related quality, cost, and productivity metrics, as well as customer interactions and social factors, organizations can effectively exploit these …
Maximizing Management Performance and Quality with Service Analytics
E-bok, 2015
4187 kr
Lägg i varukorg
Service analytics studies the collection of business analytics models and tools for the improvement of IT service management processes. By analyzing related quality, cost, and productivity metrics, as well as customer interactions and social factors, organizations can effectively exploit these …
