Zubin Austin – författare

Management, Leadership and Entrepreneurship in Pharmacy provides the knowledge, skills and confidence to assume managerial and leadership roles throughout the pharmacy profession, and to unleash full entrepreneurial potential. It brings the principles of managerial sciences to the practice of pharmacy in diverse and modern day settings.The new book is split into four sections, the first focuses on the core concepts that apply to managers, leaders and entrepreneurs including emotional intelligence and conflict management.Section two summarises managerial competencies including traditional topics of inventory management and financial literacy, but also subjects such as workplace design and workflow management.Section three focuses on leadership competencies that transcend day-to-day managerial responsibilities such as leading change and addressing ‘wicked’ problems (such as sustainability).Section four focuses on innovation and entrepreneurship, exploring topics such as the psychology of innovation, business planning and networking.The book contains helpful, supportive examples and useful resources all designed to empower, support and motivate the next generation of managers, leaders and entrepreneurs in pharmacy.

Day-to-day clinical practice in the health and care professions is filled with challenging situations rooted in interpersonal psychology. Beyond their technical and profession-specific knowledge and skills, clinical practitioners must have extraordinary communication and observation skills to manage the complexities of their daily work. This can be particularly challenging for individuals educated within one profession when they are working within interprofessional teams where collaboration, consensus, and cooperative decision making are expected.Communication in Interprofessional Care: Theory and Applications approaches this important topic with a new perspective, supporting learners and teachers through practical application of psychological and communication theory.KEY FEATURES:Contains 14 real-world clinical cases and vignettes.Explains the role of motivation, trait, and social-psychological context in influencing behaviors.Uses theory to provide practical guidance around interpersonal communication.A model for understanding the psychology of empathy.Uses personal emotional intelligence as a tool for enhancing quality of interpersonal and interprofessional communication.