Health Administration Press – förlag

Instructor Resources: PowerPoint slides, additional discussion questions, and web links.

Today’s healthcare leaders face constant challenge and change. Even as they cope with a rapidly evolving environment, they also must overcome existing obstacles inherent to running multifaceted operations. A solid value system will anchor leaders as they navigate these daily hurdles.

This highly regarded book examines leadership through the lens of such values. It provides a comprehensive overview of leadership principles specific to the healthcare environment and explores both personal and team values that drive appropriate and effective behavior. Case studies, exercises, and self-assessment tools facilitate teaching, dialogue, and self-reflection. A valuable resource for seasoned practitioners and their leadership teams, the book is also used extensively in academic courses in leadership.

Updates to this edition include:

Expanded coverage of academic theories and popular approaches to leadership A new chapter articulating the need to identify and develop new types of leaders in healthcare A new chapter on the extensive work of researchers who have examined the impact of leadership on organizational outcomes Updated and expanded discussion of servant leadership, change makers, employee engagement, emotional intelligence, and groupthink Fresh examples and cases featuring clinical leaders, including both nurses and physicians

Instructor Resources: Authors’ responses to the chapter and case study discussion questions; guidance on how the case studies may be used; PowerPoint slides of the exhibits to supplement classroom discussions and lectures; and suggested activities for exploring chapter topics, including data sets. As the reach and influence of technology grow, the world becomes increasingly connected. What happens in one system—finance, manufacturing, research, infrastructure, supply chain, and many more—can have a significant impact on the activities and outcomes in other systems. Healthcare is no exception. Connecting all of these systems is vital in order to properly support clinical care. Health informatics has the potential to align these interlocking systems in a way that transforms clinical decision-making and healthcare delivery to optimize overall system performance.   Health Informatics: A Systems Perspective takes a systems approach to leveraging information in healthcare and enhancing providers’ capabilities through the use of technology and knowledge transfer. The book offers a conceptual framework for aligning clinical decision processes with system infrastructures, including information technology, organizational design, financing, and evaluation.  The book’s contributors—all leading academics and healthcare practitioners—balance theoretical viewpoints with practical considerations. Case studies and informative sidebars support theory with real-world applications, while learning objectives, key concepts, and discussion questions facilitate learning and reinforce content. A glossary, which defines the main concepts and key terminologies presented in the text, provides a useful overview of the material.   Thoroughly updated and revised, the second edition includes three new chapters on information systems in relation to population health, global health systems, and alternative financial mechanisms and their compatibility with innovative delivery models. Additional topics include:The role of human resources and information technology in healthcareKnowledge-based decision-makingTransforming clinical work processesNursing informaticsPrecision medicineData and information securityAn essential resource for students and practicing managers alike, Health Informatics: A Systems Perspective explains how information technology can enable the transformation of health organizations to improve not only the quality of healthcare, but also the health of individuals and populations.

Instructor Resources: Instructor's manual, PowerPoint slides, and a test bank.  Opportunities in healthcare can lead managers to new departments, to other health systems, or even around the globe. Healthcare managers who take on assignments in North America and around the world must be equipped with the knowledge and tools to work effectively with the systems, cultures, governments, and management teams of their new environments. As the profile of the global healthcare manager grows, so too does the need for future leaders to develop the skills and competencies necessary to achieve organizational success while improving the health of individuals and populations.The Global Healthcare Manager: Competencies, Concepts, and Skills provides a comprehensive overview of healthcare management and leadership in a global context, with real-world perspectives from a broad range of countries, cultures, and delivery settings. Written for both students and practitioners, the book addresses the growing diffusion of diverse managerial concepts, theories, and technologies across the world’s health systems. The text carries a strong cross-cultural emphasis, with chapters written by international authors who are experts on the health systems of specific countries. Key concepts are reinforced through examples, case studies, vignettes, exercises, and practical recommendations and guidelines. The book is organized into four parts:Essential Health Services Management Concepts and PracticesLeadership, Organizational Design, and ChangeManaging the Organization–Environment InterfaceLooking Ahead in Global Health ManagementToday’s global healthcare landscape requires managers to be effective leaders and change agents, with the ability to achieve positive health outcomes while navigating a dynamic and increasingly complex environment. The Global Healthcare Manager: Competencies, Concepts, and Skills acknowledges this complexity and equips readers with the tools they need to meet and overcome their management challenges.

Leaders are best positioned for strategically powerful decisions when they approach challenges with a firm grasp of the most pertinent tools of finance. Rich with examples, both real and fictional, this book makes the practical application of abstract concepts comprehensible. This edition has been updated to reflect the December 2017 federal tax bill. Gapenski’s Understanding Healthcare Financial Management offers a practical introduction to the useful concepts that every healthcare decision-maker needs to know, giving leaders a real advantage as they face some of the most consequential choices of their careers.

Now more than ever, ethical management in healthcare requires more than just a commitment to “doing the right thing.” It requires the ability to analyze highly complex situations in a volatile environment, to address the myriad needs and concerns of patients and other stakeholders, to thoughtfully evaluate diverse courses of action, and ultimately to choose the right path when the moral “rules” are not always clear. The Tracks We Leave: Ethics and Management Dilemmas in Healthcare, now in its third edition, provides guidance for current and future healthcare managers as they confront the ethical challenges of their day-to-day work. Through a host of relevant, timely scenarios and thought-provoking essays, the book examines ethics as a leadership imperative, describes organizational policies and infrastructure components that support an ethical culture, and presents a framework for ethical analysis that is both comprehensive and pragmatic. 

The complexity of the United States healthcare system is well known, as are its challenges and shortcomings. A vital task in the years ahead will be to transition the system toward a new paradigm—one that more effectively balances quality, costs, and access to support the overall well-being of the American people. The United States Healthcare System: Overview, Driving Forces, and Outlook for the Future is intended for the healthcare professionals who will lead the transformation to optimized health and healthcare solutions. The book presents a broad overview of the system’s numerous components, assesses the historical influences that brought us to our present state, and examines the trends and emerging opportunities through which we can attain a better future. The book’s chapters establish a firm knowledge base for each topic while also inviting deeper discussion and further exploration. Collectively, they aim to foster a thorough, multidimensional understanding of how the healthcare system functions, how it has evolved, and how it can be improved.

Gapenski’s Healthcare Finance: An Introduction to Accounting and Financial Management explores how healthcare organizations manage financial operations to optimally provide patient care. This significantly revised edition of one of Health Administration Press’s best-selling books introduces the key foundational elements of healthcare finance, including both accounting and financial management. Numerous examples throughout showcase how healthcare finance is practiced in a variety of organizations, including hospitals, medical practices, clinics, home health agencies, nursing homes, and managed care organizations. Authors Kristin L. Reiter and Paula H. Song emphasize not only financial theory and principles but also practical tools healthcare managers can use to make the crucial decisions that promote the financial well-being of their organization. Gapenski’s Healthcare Finance examines the current financial environment in which providers operate, with an emphasis on health system design, healthcare insurance, and reimbursement methodologies. Dates, exhibits, references, and resources have been updated throughout. All examples and financial statements reflect current accounting and reporting standards. In a dynamic environment, healthcare leaders need to practice good financial decision-making for the health of their patients and the financial stability of their organization. From this book, current and future managers will understand the finance problems provider organizations face and how best to solve them.

In an era of increasing complexity in healthcare, consultants can help organizations address inefficiencies, improve patient experiences, and set overall strategy. The most successful consultants do so through a lens of authenticity, recognizing that earning their clients’ trust is key to achieving their full potential in this critical role.

The Healthcare Consultant’s Handbook: Career Opportunities and Best Practices offers insight into the essential role of the healthcare consultant. Author Scott A. Mason draws on more than 40 years of experience to reveal the realities of management consulting for healthcare organizations and the traits and strengths necessary for success. He looks at the common challenges healthcare consultants face and how best to overcome them.

The book explores the role of the independent consultant, offers practical guidance on what to expect when working for a consulting firm and reveals what it takes to be an exceptional consultant. Various types of consulting are identified, along with types of consulting firms—profiling several prominent companies—and strategies for determining what type of firm is the best fit.

Mason also provides a detailed look at:

Myths surrounding healthcare consultingThe client–consultant relationship from all perspectivesUnique elements of the healthcare sector that consultants often focus onDifferences between healthcare consulting and general management consultingKey lessons learned from challenging client engagements

With this book, new and prospective healthcare consultants will gain a greater understanding of the craft and practical insight into what truly makes a consultant exceptional. 

Future healthcare leaders: Do you have an obligation to serve the common good? If your answer to this ethical question is yes, then you need a working knowledge of health policy. An understanding of how policy decisions are made gives healthcare leaders a knowledge base from which they can turn what once appeared to be limitations or obstacles into opportunities to facilitate better access to care, improve the quality of care, and more effectively manage costs. Leaders who have a firm grasp on the policymaking process can advocate for their patients, their organizations, and their communities. This revamped version of the classic textbook originally authored by Beaufort B. Longest, Jr., links policy concepts to practical applications and real healthcare outcomes. It covers formulation, implementation, and modification of health policymaking at both the federal and state levels, while giving readers insight into real-life political results and details of on-the-ground policy decisions. Highlights include: a new chapter on federalism and the role of the states; Policy Snapshots at the beginning of each of the book’s sections that offer brief, true stories of a significant policy event or an opportunity for students to envision their future selves as health advocates; a thoroughly revised and updated chapter on how the courts shape health policy; a rich array of new or updated examples drawn from actual policymaking events, in addition to new graphics and sidebars; updated appendixes reorganized to provide easy access to examples germane to the topic at hand; and an epilogue highlighting federal and state policy challenges posed by the coronavirus pandemic of 2020. Let author Michael R. Meacham guide you through health policy as a process. With a background in policy, law, healthcare leadership, and academia, he enables students to understand both the big picture and the small, but important, details.

Strategic planning encompasses much more than simply writing up a strategic plan and calling it a day. Successful strategic planning also requires developing the analytical skills leaders need to overcome current challenges while figuring out how to thrive well into the future. This book shows the way. Strategic Analysis for Healthcare: Concepts and Practical Applications presents a straightforward, step-by-step approach to strategic analysis and strategy development in healthcare. Through its clear explanations of theoretical concepts, supported by examples and applied exercises, the book provides readers with practical methods for developing healthcare strategy. This second edition includes the following new features and more: a brand-new chapter on population heath, an increasingly important approach to value-based care; three additional new chapters on strategic directional indicators, strategy selection and justification, and implementation plans and contingency planning; a substantially rewritten chapter on financial fit assessment and projection; and significant updates to many sections and topics, including financial analysis, competitive benchmarking, and organizational culture. With its short, engaging chapters, this workbook can be used as a stand-alone, applied-learning tool or in conjunction with an additional textbook. Perforated pages allow for easy use of the exercises as gradable assignments. The authors also mapped specific chapters from this book that can be taught alongside two other Health Administration Press titles, Strategic Healthcare Management, Planning and Execution, Second Edition, and Healthcare Strategic Planning, Fourth Edition. Leaders must be able to assess and strategically manage change in healthcare, as well as envision the future from a predictive, competitive, and visionary perspective. This book is designed to provide current and future leaders alike with the knowledge and guidance to do so.

To succeed in an increasingly competitive environment, healthcare managers require a full toolbox of knowledge and abilities. Yet, many managers lack financial skills or an understanding of how to apply them to their work. Introduction to the Financial Management of Healthcare Organizations offers a fundamental overview of how financial management works in healthcare organizations. Designed for healthcare management students, clinical students, and managers new to healthcare, the book reinforces basic concepts through mini-case studies, practice problems, and self-quizzes. A comprehensive case at the end of the book draws on information presented throughout the chapters to help readers apply their newfound financial skills to real-world healthcare scenarios. This heavily revised edition features current data and updated content on economics, financial accounting, laws, and regulations. Organized into modules, the book allows instructors to use the chapters that are best suited to their course and in the order that they prefer. Chapter one appendices highlight introductory content and terminology exploring statistics, economics, and financial accounting.

While healthcare managers must juggle many responsibilities, one of the most important aspects of their job is interacting with and motivating their colleagues and staff. Leaders who develop the skills to deliver on this front will achieve greater individual, team, and organizational success. Organizational Behavior and Theory in Healthcare: Leadership Perspectives and Management Applications examines the theories of organizational design, leadership, management, and social psychology as they apply to health services. Through its practical approach to the tools and framework for understanding, structuring, and changing managerial behavior, the book allows readers to fully comprehend the concepts and recognize how they apply to the interactions and interrelationships of people, structures, and organizations. This extensively revised edition includes 29 new cases, based on real-life experiences, that can be studied in conjunction with specific chapters. The book also contains new chapters on employee satisfaction, work teams, and human resources, as well as an updated chapter on diversity, equity, and inclusion.

Other content new to this edition includes:

The impact of recent and future innovations in healthcareSexual harassment and power politics in the workplaceMethods for improving gender and racial equity in health outcomesLessons learned from the COVID-19 pandemic on organizational learning and ethics

In each chapter, the authors outline specific learning competencies to provide students with the knowledge and skills required for their careers in healthcare management. End-of-chapter cases, activities, and questions reinforce students’ learning. Leaders who have a firm grasp of the theories and practices of organizational behavior presented in this book will be able to guide their organizations to peak performance.

Healthcare finance is a fascinating discipline, yet students often disregard it as either too theoretical or too mechanical. Cases in Healthcare Finance brings abstract concepts to life by aligning classroom work with real-world decision making. By working through the cases in this book, students will gain a better appreciation for how finance principles are applied in practice. The book’s 33 cases explore financial management and accounting in a variety of healthcare settings, such as hospitals, clinics, medical practices, home health organizations, and integrated delivery systems. Offering relevant background details and a comprehensive picture of the organization, each case presents a financial management decision or challenge for students to analyze and then recommend an appropriate course of action. New content in this updated edition includes: • A case that applies revenue and expense budgeting concepts to a clinic at both start-up and year two of operations • A technology vendor selection case refocused on basic calculations and decision criteria in capital budgeting • Recent changes in the healthcare environment incorporated throughout to ensure the cases are current

It’s never been this urgent to build employee relationships that spark higher brain thinking and the skills to connect with people to encourage their highest performance. In other words, it’s vital to engage team members’ upper brains, which control critical reasoning, judgment, and creativity. When that positive connection is lacking, leaders risk provoking team members’ lower brains—which govern fear and survival behaviors—and creating a toxic workplace. Research shows that a leader’s behavior is the most important predictor of a team’s success. Leading with Your Upper Brain helps you understand why. It provides an innovative framework to shift your behavior in ways that help employees tap into their upper-brain resources that drive higher levels of performance. The authors use cutting-edge neuroscience research to illustrate how a positive connection with their leader builds trust and affects team members’ brain function that leads to overall team success. They share a modern, science-based approach to performance management and leadership development that fits any organization. Each chapter offers key takeaways, tips, and questions to help you put the principles into practice.

Welcome to Middleboro—a fictional community that will help your students practice navigating authentic healthcare management challenges. The Middleboro Casebook begins by detailing the local issues and national forces shaping Middleboro and its surrounding communities. Each case that follows presents a detailed picture of the structure, function, and operation of a different type of organization within the region. Both qualitative and quantitative case data allow students to perform multi-layer analysis including: • Defining a comprehensive strategy for a specific business unit • Assessing multiple organizational arrangements, including mergers and acquisitions • Evaluating the opportunity for horizontal and vertical integration This significantly updated third edition reflects current realities including the impact of a pandemic. Six new cases introduce additional organizational entities including a freestanding emergency room, a freestanding ambulatory surgical center, a continuing care retirement center, and an accountable care organization. New content weaved throughout this edition highlights how shifting market dynamics affect both fledgling and established organizations.

Leadership in Healthcare examines leadership through the lens of values and explores how they play a major role in leaders’ effective performance. Author Carson Dye shares the key values that influence a leader’s behaviors, priorities, thought processes, and actions. Dye also offers guidance for assessing team values and effectiveness at all career stages. The book is divided into five parts: Leadership in Healthcare, Personal Values, Team Values, Evaluation, and Additional Perspectives on Leadership. New content includes chapters on inclusivity, the role of physicians, and the role of leaders in supporting workers. In addition, a new chapter looks at the impact of the COVID-19 pandemic on leadership and the special challenges healthcare leaders have faced—and continue to face—in a very different healthcare environment. The book’s special features include opening vignettes reflecting on workplace situations; sidebars, cases, and exercises to support discussions and stimulate reader response; and additional readings that provide an expanded understanding of chapter content. In addition, the book’s appendices share tools for evaluating leaders and teams and driving self evaluation.