Part I: Understanding Nursing Management and Organizations1. Introducing Nursing Management2. Designing Organizations3. Delivering Nursing Care4. Leading, Managing, and Following5. Initiating and Managing Change6. Managing and Improving Quality7. Understanding Legal and Ethical Issues8. Understanding Power and PoliticsPart 2: Learning Key Skills in Nursing Management9. Thinking Critically, Making Decisions, Solving Problems10. Communicating Effectively11. Delegating Successfully12. Building and Managing Teams13. Handling Conflict14. Managing TimePart 3: Managing Resources15. Budgeting and Managing Fiscal Resources16. Recruiting and Selecting Staff17. Staffing and Scheduling18. Motivating and Developing Staff19. Evaluating Staff Performance20. Feedback and Coaching, Disciplining, and Terminating Staff21. Managing Absenteeism, Reducing Turnover, Retaining Staff22. Dealing with Disruptive Staff Problem23. Preparing for Emergencies24. Preventing Workplace Violence25. Handling Collective Bargaining IssuesPart 4: Taking Care of Yourself26. Managing Stress27. Advancing Your CareerPart 5: Looking to the Future28. Imagining the Future
