Conflict Communication Series – serie

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Bill Eddy - Calming Upset People with EAR, Häftad
Del 4 - Conflict Communication Series

Calming Upset People with EAR

How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict

AvBill Eddy

Häftad, Engelska, 2021

142 kr

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