Conflict Communication Series – serie
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Calming Upset People with EAR
How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict
Av Bill Eddy
Häftad, 2021
152 kr
Lägg i varukorg
The level of stress and conflict in today’s world is higher than seen in decades. We all can use tools for managing the emotions this has caused. At the same time, there also appear to be more high conflict people who are preoccupied with blaming others and verbally venting or attacking those …
