Knowledge Services – serie

Knowledge services – combining information management, knowledge management, and strategic learning – is the methodology that could change the view of privacy. Not only should privacy be a legal requirement, but a corporate desire, in the development of organization’s roadmap. Knowledge services can create awareness, organizational alignment, and consequently the impact on customers as well as society at large around privacy.

Knowledge is an economic asset of great importance and value to the modern organization; however, it is too often not managed carefully as such. This book presents practical frameworks and methods for the knowledge professional — and his/her organization — to identify, actualize, and maximize the economic value of knowledge.

This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure community success and longevity, provides tips and techniques for leading communities and communities programs that the reader can apply immediately, looks at different types of communities and the technologies that support them, and illustrates communities in practice.

This book updates the study of how digital/social media technologies are driving new behaviors around the use of knowledge networks and collaboration initiatives at for-profit and nonprofit organizations. It also offers specific models and best practices for harnessing these evolving technologies and the group/social behaviors these technologies are improving knowledge-sharing tools and strategies for social impact.

Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity & Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all levels of leadership. These new fields described in this book, enable the highest levels of knowledge sharing and workplace success.

Radical Communityship and Knowledge Services offers a means for exploring and putting into practice a Knowledge Services mindset. Using case studies, interviews, and other research, this book critically examines the four components of Radical Communityship – radical accountability, radical compassion, radical candor, and Conversational Leadership – as they relate to how we participate in knowledge work. It captures stories from Knowledge Services professionals exploring the value of a Knowledge Services mindset, and finally, it provides ways to operationalize Radical Communityship including practical implementation science frameworks and strategies.