Service Speaks – serie

Behavioural skills are essential to effective policing practice and professional development, and are also embedded within the policing competency frameworks. As the police service looks to further redefine its role in the twenty-first century, this critical handbook covers the full range of these proficiencies, from building rapport, applying emotional intelligence, building empathy and resilience to diversity and difference, understanding ethics, and developing coaching and leadership skills.Each chapter is written by a distinguished serving or former senior police leader and/or policing scholar, bringing together a wealth of experience and understanding and applying this knowledge in context through key case studies and examples. Suitable for serving police officers at all levels, as well as policing lecturers and students aspiring to join the police, this book encourages and enables a people-centred approach to policing that balances the debate that has given disproportionate credence to transactional skills at the expense of a more transformational approach.

An essential handbook of policing leadership behavioural skills for both professional police officers and policing students aspiring to join the force. The behaviours examined are of relevance to all ranks and roles, from a newly appointed police constable to an executive officer.Behavioural soft skills are essential to effective policing practice and professional development, and are particularly significant in leadership and management roles. This handbook examines the key leadership behaviours and focuses on discreet aspects within policing as well as describing a career timeline. In addition it provides a unique opportunity for leaders to articulate the effects the Covid-19 pandemic has had on law enforcement, examining the impact on policing behaviours and what the blockages are.Each chapter is written by a well-established serving police leader or policing scholar, bringing together a wealth of experience and understanding and applying this knowledge in context through key case studies and examples. It bridges the gap between theory and practice so readers can apply what they have learnt to their policing roles and effectively formulate and describe their own leadership philosophy and style.This is a companion book to Behavioural Skills for Effective Policing.

This book is focussed upon the unique policing environment of Northern Ireland and is especially directed towards that period of time from the late 1960s to 1998, often referred to as ‘The Troubles’, when the police faced an unprecedented and lethal threat from both addressing and being victims of terrorist violence. The book is comprised of a number of unique contributions by former and serving senior police officers from both the Royal Ulster Constabulary (RUC) and the Police Service of Northern Ireland (PSNI), as well a number of chapters from academics.This book makes a unique contribution to policing scholarship because of two key factors; firstly amongst the authors there is Sir Ronnie Flanagan who as chief constable of the RUC (1996 – 2002) is widely credited as having led the police through the monumental change process following the Good Friday Agreement (GFA) of 1998 that ended most of the violence and the subsequent 1999 Independent Commission on Policing for Northern Ireland (the "Patten Report"). The book also contains a chapter contribution from Sir Hugh Orde who as chief constable (2002 – 2009) of the PSNI successfully led the subsequent transformation of policing in Northen Ireland. Finally, the book contains a critical reflection of the chapter contributions, the lessons learned and most importantly their relevance for policing Northern Ireland now and in the future by the current chief constable of the PSNI, Jon Boutcher (2023 - ). The second key factor is the relevance for the police now and in the future, not just in the United Kingdom but internationally, of those hard learned lessons in policing during terrorist campaigns and what they tell us about law enforcement more generally.This book will be of interest to policing professionals, criminology scholars, counter-terrorism specialists, and policy makers across the world engaged with police reform.

This book is focussed upon the unique policing environment of Northern Ireland and is especially directed towards that period of time from the late 1960s to 1998, often referred to as ‘The Troubles’, when the police faced an unprecedented and lethal threat from both addressing and being victims of terrorist violence. The book is comprised of a number of unique contributions by former and serving senior police officers from both the Royal Ulster Constabulary (RUC) and the Police Service of Northern Ireland (PSNI), as well a number of chapters from academics.This book makes a unique contribution to policing scholarship because of two key factors; firstly amongst the authors there is Sir Ronnie Flanagan who as chief constable of the RUC (1996 – 2002) is widely credited as having led the police through the monumental change process following the Good Friday Agreement (GFA) of 1998 that ended most of the violence and the subsequent 1999 Independent Commission on Policing for Northern Ireland (the "Patten Report"). The book also contains a chapter contribution from Sir Hugh Orde who as chief constable (2002 – 2009) of the PSNI successfully led the subsequent transformation of policing in Northen Ireland. Finally, the book contains a critical reflection of the chapter contributions, the lessons learned and most importantly their relevance for policing Northern Ireland now and in the future by the current chief constable of the PSNI, Jon Boutcher (2023 - ). The second key factor is the relevance for the police now and in the future, not just in the United Kingdom but internationally, of those hard learned lessons in policing during terrorist campaigns and what they tell us about law enforcement more generally.This book will be of interest to policing professionals, criminology scholars, counter-terrorism specialists, and policy makers across the world engaged with police reform.