SpringerBriefs in Service Science – serie

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10 produkter

Healthcare Operations Management
A Holistic Care Chain Perspective
AvQiang Su
Häftad, Engelska, 2022
563 kr
Skickas inom 10-15 vardagar
Addressing the entire care chain, this book presents the outcomes of advanced research on healthcare operations management based on real-world data and practices in China. It includes hands-on methods and applications in this interdisciplinary research field, which combines healthcare service, operations management, industrial engineering and information technology.The content is divided into three parts, reflecting the entire care chain. The first part discusses the pre-hospital service stage and explores resource deployment problems in emergency medical service, such as ambulance allocation. The second part focuses on inpatient care services, including staffing and task allocation among nurses and doctors based on multi-project management under uncertainties. In addition, a highly promising diagnosis approach is proposed and a specific algorithm is derived on the basis of real-world datasets which can improve the diagnosis accuracy remarkably. In turn, the third part considers the post-hospital service stage, which most often takes place at community hospitals, and provides a quantitative evaluation and optimization of scheduling for tasks and team members for home care services.The book is intended for a broad audience, including students, researchers and practitioners working in various areas of healthcare management, service management, and operations management.
Parallel Services
Intelligent Systems of Digital Twins and Metaverses for Services Science
AvLefei Li,Fei-Yue Wang
Häftad, Engelska, 2023
563 kr
Skickas inom 10-15 vardagar
By incorporating the latest advancement in complex system modeling and simulation into the service system research, this book makes a valuable contribution to this field that will lead service innovation and service management toward the digital twin and metaverse. It covers important topics such as computational experiments and parallel execution of a parallel service system, the modeling of artificial service systems, semi-parallel service systems, parallel service, and digital twin/metaverse. It also provides a unified framework for realizing a parallel service system that demonstrates the capabilities or potentials of adopting digital twin and metaverse.In addition, the book contains numerous solutions to real-world problems, through which both academic readers and practitioners will gain new perspectives on service systems, and learn how to model a parallel service system or how to use the model to analyze and understand the behaviors of the system. For academic readers, it sheds light on a new research direction within the service science/engineering domain made possible by the latest technologies. For practitioners, with the help of methods such as Agent-based Modeling and Simulation, the book will enable them to enhance their skills in designing or analyzing a service system.
Smart Digital Service Ecosystems
A Research Roadmap from Service Computing and Engineering Perspectives
AvYouakim Badr
Häftad, Engelska, 2023
563 kr
Skickas inom 10-15 vardagar
This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi-disciplinary perspectives by focusing on service systems and developing a service design framework, including socio-technical aspects, the service reference model, data-driven collaboration processes, the incremental design method, requirement propagation, and system adaptability with feedback loops. From a service computing view, the book introduces a service-oriented aided infrastructure to support IT-enabled service systems in ICT-facilitated environments and provide access to tangible and intangible resources in a trustworthy environment. The book offers a valuable companion and comprehensive reference guide for undergraduate and graduate students who want to learn about current concepts for designing and implementing service systems; and for researchers who want to identify future directions in build smart digital service ecosystems, integrating Internet of Things (IoT) and Artificial Intelligence (AI) and cyber-security. The book also appeals to developers who need to implement advanced services and want to capitalize on corresponding business models, customer-driven interaction, and scalable architectures.
Innovative Priority Mechanisms in Service Operations
Theory and Applications
AvShiliang Cui,Zhongbin Wangm. fl.
Häftad, Engelska, 2023
341 kr
Skickas inom 10-15 vardagar
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy.This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry.This is an open access book.
Sensing, Modeling and Optimization of Cardiac Systems
A New Generation of Digital Twin for Heart Health Informatics
AvHui Yang,Bing Yao
Häftad, Engelska, 2023
563 kr
Skickas inom 10-15 vardagar
This book reviews the development of physics-based modeling and sensor-based data fusion for optimizing medical decision making in connection with spatiotemporal cardiovascular disease processes. To improve cardiac care services and patients’ quality of life, it is very important to detect heart diseases early and optimize medical decision making. This book introduces recent research advances in machine learning, physics-based modeling, and simulation optimization to fully exploit medical data and promote the data-driven and simulation-guided diagnosis and treatment of heart disease. Specifically, it focuses on three major topics: computer modeling of cardiovascular systems, physiological signal processing for disease diagnostics and prognostics, and simulation optimization in medical decision making. It provides a comprehensive overview of recent advances in personalized cardiac modeling by integrating physics-based knowledge of the cardiovascular system with machine learning and multi-source medical data. It also discusses the state-of-the-art in electrocardiogram (ECG) signal processing for the identification of disease-altered cardiac dynamics. Lastly, it introduces readers to the early steps of optimal decision making based on the integration of sensor-based learning and simulation optimization in the context of cardiac surgeries. This book will be of interest to researchers and scholars in the fields of biomedical engineering, systems engineering and operations research, as well as professionals working in the medical sciences.
Service 4.0
Technology-Enabled Customer-Centric Supply Chains
AvParminder Singh Kang,Xiaojia Wangm. fl.
Häftad, Engelska, 2024
618 kr
Skickas inom 10-15 vardagar
This book presents a systematic framework for Service 4.0, including service digitization, digitalization, and digital transformation, which is an integral part of Supply Chain 4.0 in coping with complex, dynamic, and interdependent systems.It provides a comprehensive state-of-the-art review of digital technologies to support Service 4.0 and Supply Chain 4.0, and discusses important pillars of customer-centric supply chain models. It then explains the role of big data in customer-centric service-based supply chains and links the different types of data needed to promote end-to-end transparency and value co-creation activities to promote these key pillars. Moreover, the book introduces practical models to support analytics for customer-centric supply chains and sheds light on how the industry practically uses existing models to promote service co-creation. A chapter of a case study on women's clothing e-commerce reviews and demonstrates how various data visualization and text mining methods can be used to uncover meaningful insights within the review data.The book is intended to help students and researchers quickly navigate through various technologies and future research directions in the areas of Service 4.0 and Supply Chain 4.0. It is also a valuable read for practitioners in this field.
Artificial Intelligence for Science (AI4S)
Frontiers and Perspectives Based on Parallel Intelligence
AvQinghai Miao,Fei-Yue Wang
Häftad, Engelska, 2024
618 kr
Skickas inom 10-15 vardagar
This book presents a comprehensive framework for analyzing, evaluating, and guiding AI for Sciences (AI4Sci) research, offering a unified approach that facilitates analysis across various academic fields through a shared set of dimensions and indicators. It provides a systematic overview of recent AI4Sci advances in various disciplines and offers insights into the latest issues in and prospects of AI4Sci. The book is based on the theory of Parallel Intelligence (PI), which forms the foundation for the general AI4Sci framework. By analyzing multiple cases in various academic fields, this framework integrates key elements of AI4Sci, such as real scientific problems, datasets, virtual systems, AI methods, human roles, and organizational mechanisms, from a multidimensional perspective. It also assesses and summarizes the limitations of AI4Sci, incorporating the latest advances in AI for fundamental models. Lastly, it explores the impact of DeSci and DAO, as well as TAO, on AI4Sci ecosystem development and prospects. Through its balanced approach, the book offers readers a goal-oriented perspective, focusing on a concise presentation of the core ideas and reducing detailed descriptions of specific AI4Sci cases to a minimum.
Data Quality Management in the Data Age
Excellence in Data Quality for Enhanced Digital Economic Growth
AvHaiyan Yu
Häftad, Engelska, 2024
618 kr
Skickas inom 10-15 vardagar
This book addresses data quality management for data markets, including foundational quality issues in modern data science. By clarifying the concept of data quality, its impact on real-world applications, and the challenges stemming from poor data quality, it will equip data scientists and engineers with advanced skills in data quality management, with a particular focus on applications within data markets. This will help them create an environment that encourages potential data sellers with high-quality data to join the market, ultimately leading to an improvement in overall data quality.High-quality data, as a novel factor of production, has assumed a pivotal role in driving digital economic development. The acquisition of such data is particularly important for contemporary decision-making models. Data markets facilitate the procurement of high-quality data and thereby enhance the data supply. Consequently, potential data sellers with high-quality data are incentivized to enter the market, an aspect that is particularly relevant in data-scarce domains such as personalized medicine and services.Data scientists have a pivotal role to play in both the intellectual vitality and the practical utility of high-quality data. Moreover, data quality control presents opportunities for data scientists to engage with less structured or ambiguous problems. The book will foster fruitful discussions on the contributions that various scientists and engineers can make to data quality and the further evolution of data markets.
Advancements in Pin-Array Tactile Displays
Designing Multimodal User Interfaces for Braille and Graphics
AvLimin Zeng,Gerhard Weber
Häftad, Engelska, 2025
563 kr
Skickas inom 10-15 vardagar
This book provides a comprehensive and professional overview of the latest scientific and practical advancements in pin-arrayed tactile displays, with a focus on multimodal user interface design, implementation, and impactful applications. It presents a series of research achievements by the authors' group over the past decade.Dynamic pin-arrayed tactile displays are recognized as the next generation of accessible displays, capable of presenting not only text but also graphic information such as geometry, figures, maps, charts, and drawings. This book offers a state-of-the-art review of haptic displays and discusses the key challenges of pin-arrayed tactile displays, addressing hardware, software, and user requirements. It also explores fundamental user interface design approaches, including window-based GUI design, multitouch gestures, widget and texture design, and audio-haptic integration. Several standout applications, such as tactile charts, tactile graphics, and tactile maps, are introduced in detail.The authors’ research experience, along with in-house developed software toolkits, will enable researchers and industry developers to quickly and easily create their own applications for these tactile displays. As such, the book serves as a valuable resource for researchers in Human-Computer Interaction, UI Design, and related fields, as well as for students at the undergraduate, master’s, and doctoral levels. It will also be of interest to software developers in the accessibility industry.
Nyhet
Scenarios Engineering for Services Science
Towards Trustworthy and Reliable Services Systems with New AI
AvXuan Li,Fei-Yue Wang
Häftad, Engelska, 2026
563 kr
Skickas inom 10-15 vardagar
This book presents a comprehensive framework of scenarios engineering designed to guide and support services science in the era of modern AI. Offering a systematic overview of recent advancements, it explores key challenges and opportunities in both services science and scenarios engineering. The framework, grounded in parallel intelligence theory, addresses critical issues posed by emerging AI technologies in services systems, while providing tools for analysis, validation, and calibration. It also offers a platform for evaluating, analyzing, and comparing existing Scenarios Engineering for Services Science (SE4SS) projects, as well as guiding new research endeavors. By integrating core elements of services science, such as services systems, metrics, technology, automation, and ethics, through a multidimensional lens, the book enables researchers to explore foundational models, intelligent systems, domain-specific knowledge bases, datasets, and virtual systems. Case studies from various academic fields illustrate the application of standardized dimensions and metrics, fostering interdisciplinary insights and accelerating the development of the field.The book is designed for researchers, practitioners, and students interested in the intersection of services science and artificial intelligence. It balances theoretical depth with practical application, offering valuable case studies and examples that clarify core concepts and make the material accessible. With its goal-oriented approach, the book is ideal for academics exploring advancements in services science and AI, data scientists applying AI to services systems, and students seeking to deepen their understanding of these rapidly evolving fields.

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SpringerBriefs in Service Science – serie

Healthcare Operations Management

Parallel Services

Smart Digital Service Ecosystems

Innovative Priority Mechanisms in Service Operations

Sensing, Modeling and Optimization of Cardiac Systems

Service 4.0

Artificial Intelligence for Science (AI4S)

Data Quality Management in the Data Age

Advancements in Pin-Array Tactile Displays

Scenarios Engineering for Services Science

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