Arthur H. Bell is Executive Director of MBA Programs and Professor of Management Communication in the School of Business and Professional Studies at the University of San Francisco.  He holds his Ph.D. from Harvard University and is the author of 51 books on management, communication, language, and literature topics.  Art is an avid cyclist and a jazz pianist in his spare time.  Together, books by Bell and Smith have been translated into 16 languages.  Dayle M. Smith is Director of the Honors Program and Professor of Management in the school of Business and Professional Studies at the University of San Francisco.  She has written 12 books on a variety of management topics, ranging from employee motivation to the challenges for women in the workplace to leadership development.  Dayle is a club tennis player and an active community leader.  We encourage you to visit this Blog at www.learningteamskills2epearson.blogspot.com.  The authors will be answering student and faculty questions here as well as adding interesting articles and other pieces on team skills.

• Chapter 1         Why Teams?Teams and Buy-InTeams and Censorship, Pro and ConTeams and Cross-TrainingTeams and Follow-Up ResponsibilitiesTeams and the Social Aspect of Enterprise  Chapter 2         Assessing Your Team Experience and Insights    Chapter 3         Building a Balanced TeamThe Importance of BalanceCauses of Team ImbalanceHow and When to Plan for BalanceThe Limits of Personality TestsMaking the Most of Gender BalanceCharacteristics of Men’s and Women’s Communication Habits  Chapter 4         Becoming a Team Member and a Team LeaderHow to Know If Your Organization Needs TeamsPutting Together Your Case for a TeamA Sample Communication to Management Regarding Team FormationPreparing for Team MembershipPreparing to Lead a TeamActivities for the First Team MeetingWriting an Informal Agenda for Team MeetingsTaking Notes or Minutes for Team MeetingsKeeping the Team Informed Between MeetingsVirtual Teams  Chapter 5         Observing Team Leadership Skills at WorkWelcome to the New Employee Orientation TeamThe Meeting Begins  Chapter 6         Observing Team Member Skills at WorkWelcome Back to the New Employee Orientation TeamThe Meeting Begins Again  Chapter 7         Understanding and Resolving Team ProblemsA Case History of a Troubled TeamTeaching People How to Be Team MembersFive Common Team Problems and Tools for Repair and PreventionHow People Indicate That a Team Is in TroubleA Lighter Look at the Challenge of Managing a Team  Chapter 8         Motivating Team Members and LeadersEight Motivators for Productive Teams  Chapter 9         Completing Collaborative Projects Through TeamworkWhy Teams Often Have Trouble with Collaborative ProjectsWhy Collaborative Projects Are Good for Teams and Good for BusinessSteps in the Collaborative Process for Documents and PresentationsGuidelines for the Team Leader of a Collaborative Project  Chapter 10       Developing Intercultural TeamsShared Information Without a Shared CultureWhat’s at Stake in Understanding Cultural DifferencesGrasping the Deeper Aspects of Cultural DifferenceCommunication in the Intercultural Team Meeting

Arthur H. Bell is Executive Director of MBA Programs and Professor of Management Communication in the School of Business and Professional Studies at the University of San Francisco.  He holds his Ph.D. from Harvard University and is the author of 51 books on management, communication, language, and literature topics.  Art is an avid cyclist and a jazz pianist in his spare time.  Together, books by Bell and Smith have been translated into 16 languages.  Dayle M. Smith is Director of the Honors Program and Professor of Management in the school of Business and Professional Studies at the University of San Francisco.  She has written 12 books on a variety of management topics, ranging from employee motivation to the challenges for women in the workplace to leadership development.  Dayle is a club tennis player and an active community leader.  We encourage you to visit this Blog at www.learningteamskills2epearson.blogspot.com.  The authors will be answering student and faculty questions here as well as adding interesting articles and other pieces on team skills.

• Chapter 1         Why Teams?Teams and Buy-InTeams and Censorship, Pro and ConTeams and Cross-TrainingTeams and Follow-Up ResponsibilitiesTeams and the Social Aspect of Enterprise  Chapter 2         Assessing Your Team Experience and Insights    Chapter 3         Building a Balanced TeamThe Importance of BalanceCauses of Team ImbalanceHow and When to Plan for BalanceThe Limits of Personality TestsMaking the Most of Gender BalanceCharacteristics of Men’s and Women’s Communication Habits  Chapter 4         Becoming a Team Member and a Team LeaderHow to Know If Your Organization Needs TeamsPutting Together Your Case for a TeamA Sample Communication to Management Regarding Team FormationPreparing for Team MembershipPreparing to Lead a TeamActivities for the First Team MeetingWriting an Informal Agenda for Team MeetingsTaking Notes or Minutes for Team MeetingsKeeping the Team Informed Between MeetingsVirtual Teams  Chapter 5         Observing Team Leadership Skills at WorkWelcome to the New Employee Orientation TeamThe Meeting Begins  Chapter 6         Observing Team Member Skills at WorkWelcome Back to the New Employee Orientation TeamThe Meeting Begins Again  Chapter 7         Understanding and Resolving Team ProblemsA Case History of a Troubled TeamTeaching People How to Be Team MembersFive Common Team Problems and Tools for Repair and PreventionHow People Indicate That a Team Is in TroubleA Lighter Look at the Challenge of Managing a Team  Chapter 8         Motivating Team Members and LeadersEight Motivators for Productive Teams  Chapter 9         Completing Collaborative Projects Through TeamworkWhy Teams Often Have Trouble with Collaborative ProjectsWhy Collaborative Projects Are Good for Teams and Good for BusinessSteps in the Collaborative Process for Documents and PresentationsGuidelines for the Team Leader of a Collaborative Project  Chapter 10       Developing Intercultural TeamsShared Information Without a Shared CultureWhat’s at Stake in Understanding Cultural DifferencesGrasping the Deeper Aspects of Cultural DifferenceCommunication in the Intercultural Team Meeting