Cross-Cultural Management Revisited

A Qualitative Approach

Inbunden, Engelska, 2020

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Beskrivning

Drawing on thirty years of empirical research, this book reveals the diversity of managerial practices that may be observed throughout the world, even in places where companies are using management methods that appear identical. Using data from over fifty countries, it presents a new theoretical approach to cultural diversity whereby culture is considered a filter through which people understand reality and give it meaning. This interpretative perspective reminds us that interactions within organizational contexts are primarily social, and thus conceived differently from one culture to another. This is fundamental to our understanding of the challenges of globalization and the powerful forces that foster the international homogenization of management practices.Leadership, decision-making, customer relations, ethics and corporate social responsibility, and interpersonal and corporate communication are just some aspects of management underpinned and influenced by cultural variation. In response to this intellectual and practical challenge this book provides methodological guidelines to enable researchers and practitioners to engage in an alternative approach to cross-cultural management.

Produktinformation

Utgivningsdatum:2020-04-15
Mått:165 x 242 x 25 mm
Vikt:702 g
Format:Inbunden
Språk:Engelska
Antal sidor:384
Förlag:OUP OXFORD
ISBN:9780198857471
Utmärkelser:Winner of the EURAM 2020 Best Book Award

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Mer om författaren

Philippe d'Iribarne is Managing Director of Gestion et SociÃ©tÃ© (National Cultures & Organisations, www.cerebe.org) at the National Center for Scientific Research (CNRS) in Paris.Jean-Pierre Segal was a member of the National Center for Scientific Research (CNRS) unit Dauphine Recherche Management (DRM) before retiring in November 2018, and remains a supervisor of PhD theses at Paris Dauphine University.Sylvie Chevrier teaches at Université Gustave Eiffel and is former deputy director of the research centre in management of Paris-Est University (IRG).Alain Henry was previously Director of Research at the French Development Agency (AFD), and is currently a member of the research group National Cultures & Organisations (Gestion et SociÃ©tÃ©).Geneviève Tréguer-Felten formerly directed communications departments in MNCs and is currently a member of the research group GEM&L (a language-sensitive research in management association).

Recensioner i media

This volume from a CNRS-based group offers a thorough, detailed overview of standard managerial practices and how they have been successfully or unsuccessfully implemented in various cultures throughout the world. ... This work illustrates the difficulty of communicating across cultures, not only because of language differences but also because norms governing the use of language differ widely from one culture to another. The text style is dense and may be heavy going for some readers, but the authors offer a plethora of examples drawing from more than 50 different cultural contexts based on 30 years of empirical research.

Innehållsförteckning

Introduction: The Need for a New Approach to Culture in Organizations Part I: Universal Management Utopia 1: The Cultural Roots of American Management 2: American Management Put to the Test 3: Theorising National Cultures Part II: Management Fundamentals and Culture 4: Leadership 5: Procedures and Control 6: Decision Making 7: Industrial Relations 8: Customer Relations 9: Ethics and Corporate Social Responsibility Part III: Rethinking Intercultural Relations 10: Interpersonal Communication 11: Corporate Communication 12: Intercultural Team Challenges Part IV: For a Productive Use of the Interpretative Approach 13: A Company Odyssey in the South 14: Transferring Management Practices 15: Efficient Multicultural Teams 16: Guidelines for Deciphering Cultures Conclusion: Making the Most of Culture Understanding