People Management in Turbulent Times

ADRIAN FURNHAM is Professor of Psychology at University College, London, UK. He is on the editorial board of a number of journals, has received many awards, and was recognized as the most productive psychologist in the world from 1980 to 1989. He is the author of over 600 journal articles and more than 42 books, including successful, popular management books. He acts as a consultant to a number of bodies including HM Government, British Airways, HBOS and SAP and also a number of multinational corporations. He writes regular columns in the Daily Telegraph and The Sunday Times and is a frequent contributor to BBC radio and television.

• Preface Introduction What Happens in Troubled Times? The Management Essentials Turbulent Times and Change The Uptake of Innovation Organisational Change Factors Associated with Change Sense and Sensibility in Troubled Times Essays: Abusing Staff Benevolence and Entitlement Birth Order, Creativity and Leadership Brains and Beauty Business Speed Dating Career Advice Communication Diets Compensation Satisfaction Corporate Affairs The Criterion Problem Describing Failure Decisional Latitude Disagreeable Leaders Drinking in the Workplace Dysfunctional Empathy Faith at Work First Impressions Five Factors of Hubris Forget Your Weaknesses Getting to Work and Behaviour at Work Going the Extra Mile Happiness and Success Insight Inspirational Orators Integrity Testing at Selection Joy of Mammon Listening for Clues Machiavellian Intelligence Malleability or Rigidity Management Tagging Modern Management Styles Morale Mr Niceguy Onion and Garlic Types Organisational Prurience Organisational Shock Absorbers Organisational Territoriality Paradoxical Constraint Paranoia, Perfectionism and Psychopathy Pathological Ambition Pay Secrecy Pedantic, Popularist or Puerile People Data Physiology of Leadership Placebogenic Encounters Political Tactics at Work Psycho-logical Marketing Psychology of Redundancy The Psychopath in our Midst Publication Bias in Business Pushy Parents Retail Enlightenment Revisionist Management Theories Selling Ideology Service Orientation Service Sector Strategy Sex in Management Spurious Connections Story Time Strategies for Talent Management Subtle Stereotypes Success Suppressed Over-functioning Managers Taking Offence Talent Retention Target Setting Typical and Maximal Performance Value Re-engineering Who Learns What from Coaching Work-life Ethics Work on your Weaknesses Common Sense in Troubled Times