HILLARY M. ROBINETTE is a Supervisory Special Agent of the FBI. He teaches courses to the FBI National Academy with special interest in police first-line supervisory problems.

• Thinking The Police Problem Employee Problem Analysis: Internal Causes Problem Analysis: Other Causes A Diagnostic Model: P = A x M x Rp Motivation to Change Deciding What to Do? The Alternatives Managerial Coaching Managerial Counseling Dealing with the Unresponsive Practicing Coaching and Counseling Exercises The Case of the Ramdale Sleeper Appendix A: The Police Problem Employee Survey Questionnaire Appendix B: Problem Employee Data Bibliography Index

HILLARY M. ROBINETTE is a Supervisory Special Agent of the FBI. He teaches courses to the FBI National Academy with special interest in police first-line supervisory problems.

• Thinking The Police Problem Employee Problem Analysis: Internal Causes Problem Analysis: Other Causes A Diagnostic Model: P = A x M x Rp Motivation to Change Deciding What to Do? The Alternatives Managerial Coaching Managerial Counseling Dealing with the Unresponsive Practicing Coaching and Counseling Exercises The Case of the Ramdale Sleeper Appendix A: The Police Problem Employee Survey Questionnaire Appendix B: Problem Employee Data Bibliography Index

HILLARY M. ROBINETTE is a Supervisory Special Agent of the FBI. He teaches courses to the FBI National Academy with special interest in police first-line supervisory problems.

• Thinking The Police Problem Employee Problem Analysis: Internal Causes Problem Analysis: Other Causes A Diagnostic Model: P = A x M x Rp Motivation to Change Deciding What to Do? The Alternatives Managerial Coaching Managerial Counseling Dealing with the Unresponsive Practicing Coaching and Counseling Exercises The Case of the Ramdale Sleeper Appendix A: The Police Problem Employee Survey Questionnaire Appendix B: Problem Employee Data Bibliography Index