JOSEPH A. McDONALD is Associate Professor and Director of the Library at Fontbonne College. An authority on information systems design and management, his work has been published in journals such as Drexel Library Quarterly, Library Software Review, and The Reformed Journal.LYNDA BASNEY MICIKAS is an independent consultant in learning and information in Denver. She is also Director of The Human Genome Project: Information Access, Management, and Regulation for the Biological Sciences Curriculum Study at Colorado Springs, Colorado. She was formerly an Associate Professor and Chair of Natural Sciences and Mathematics at Holy Family College.

• Introduction Library Effectiveness: A Review Library Effectiveness: A New Approach Assessing Organizational Effectiveness Criteria for Assessing Academic Library Organizational Effectiveness Research Methodology Results and Discussion The Grail of Library Goodness Libraries and Information Bibliography Appendix 1: Effectiveness Criteria Appendix 2: Questionnaire Appendix 3: Questionnaire Items Keyed to Effectiveness Criteria Appendix 4: Sample Characteristics Appendix 5: Statistical Analysis Appendix 6: Variables Comprising Major and Minor Factors Appendix 7: Domains: Their Dimensions and Variables