Mastering Organisational Behaviour

RICHARD PETTINGER is Lecturer in Management at University College London . He has worked extensively in companies, public services and the non-profit sector. He is the author of over twenty books, including Introduction to Management and Mastering Basic Management (with E. C. Eyre), also published by Macmillan.

'An excellent introductory text. Clearly defined and well structured book, which simplifies much of the 'science' of management theory in organisations.' - Helen Shiels, School of International Business, University of Ulster

• IntroductionThe Organisation and its EnvironmentPerceptionAttitudes, Values and BeliefsMotivationPersonality and RolesCommunicationInfluence, Power and AuthorityLeadershipTeams and GroupsConflictOrganisational PoliticsEthicsCultureTechnologyOrganisation Structure and DesignChangeConclusionsBibliography and Further Reading.