Carolyn Mae Kim, an award-winning public relations expert, blends academic insight and industry expertise to craft data-driven strategies that build trust and foster authentic connections. She has held leadership roles with the Public Relations Society of America, the Association for Education in Journalism and Mass Communication Public Relatiosn Division, and the Commission on Public Relations Education. Dr. Kim also served as chief research editor for the Institute for Public Relations. As the founding Chair of Biola University’s Public Relations & Strategic Communication Department, she launched innovative programs and guided the Public Relations Student Society of America Chapter to national acclaim. Carolyn is passionate about equipping others to create communication that inspires and transforms.

"Dr. Kim’s Social Media Campaigns (2nd ed) offers a delightful guide for brands and companies to effectively use social media to connect and engage with stakeholders and audiences. Informed by recent research and infused with numerous real-world examples, this text is a must-read primer for anyone who is interested in digital strategic communications or looking to design data-driven social media campaigns." –Rita Linjuan Men, University of Florida, USA"The key strength of this book is its focus on using social media to build communities, cultivate relationships and generate engagement between brands and their followers. It is this attention to two-way communication and relationship-building that is the foundation of any successful social media campaign. Social Media Campaigns demonstrates Dr Kim's expertise as a leader in social media education." – Karen Sutherland, University of the Sunshine Coast, Australia "The first edition of Social Media Campaigns: Strategies for Public Relations and Marketing has been a go-to book for me and my students for years. In the new edition of Social Media Campaigns, Carolyn Mae Kim remains true to what I loved about the first edition: The emphasis on the importance of learning the timeless skill of strategic planning and helping readers develop a social mindset that prioritizes ethics, relationships, and critical thinking. In this text, Dr. Kim masterfully looks beyond the surface of changing trends and tools. She dives into how society and technology are fundamentally changing, artfully illustrating how organizations must adapt. Dr. Kim is an expert and leader in the social media space as an educator, scholar, and practitioner. I am continuously impressed by her ability to draw connections between the macro and the micro, to identify the implications for professional communicators, and to distill this knowledge into actionable steps for her readers. Whether you are picking up this book as a student learning strategic social media, as a new social media professional, or as seasoned practitioner, your copy will soon be filled with highlights, notes and dog ears. Bravo, Dr. Kim!" – Matthew J. Kushin, Shepherd University, USA"Carolyn Mae Kim’s Social Media Campaigns book is a must have for any professional and student entering the social media field. I have used Kim’s first edition in my advanced social media class for years at the University of Louisville, and I will be using this new edition immediately! It’s a great balance between research and practice in social media, which is refreshing and wonderful to see. Kim has made sure to discuss the importance of understanding not only what are the major platforms and characteristics to note in social media, but how we can use them strategically. This is a much-needed marketable skill for professionals and students to master entering the workplace in the 21st century, and this is captured throughout Kim’s Social Media Campaigns book. I highly recommend adding this new edition to your library – it’s a must have." –Karen Freberg, University of Louisville, USA

• 1. Introduction  2. Listening  3. Strategic Design  4. Creative Engagement  5. Implementation & Monitoring  6. Evaluation

Carolyn Mae Kim, an award-winning public relations expert, blends academic insight and industry expertise to craft data-driven strategies that build trust and foster authentic connections. She has held leadership roles with the Public Relations Society of America, the Association for Education in Journalism and Mass Communication Public Relatiosn Division, and the Commission on Public Relations Education. Dr. Kim also served as chief research editor for the Institute for Public Relations. As the founding Chair of Biola University’s Public Relations & Strategic Communication Department, she launched innovative programs and guided the Public Relations Student Society of America Chapter to national acclaim. Carolyn is passionate about equipping others to create communication that inspires and transforms.

"Dr. Kim’s Social Media Campaigns (2nd ed) offers a delightful guide for brands and companies to effectively use social media to connect and engage with stakeholders and audiences. Informed by recent research and infused with numerous real-world examples, this text is a must-read primer for anyone who is interested in digital strategic communications or looking to design data-driven social media campaigns." –Rita Linjuan Men, University of Florida, USA"The key strength of this book is its focus on using social media to build communities, cultivate relationships and generate engagement between brands and their followers. It is this attention to two-way communication and relationship-building that is the foundation of any successful social media campaign. Social Media Campaigns demonstrates Dr Kim's expertise as a leader in social media education." – Karen Sutherland, University of the Sunshine Coast, Australia "The first edition of Social Media Campaigns: Strategies for Public Relations and Marketing has been a go-to book for me and my students for years. In the new edition of Social Media Campaigns, Carolyn Mae Kim remains true to what I loved about the first edition: The emphasis on the importance of learning the timeless skill of strategic planning and helping readers develop a social mindset that prioritizes ethics, relationships, and critical thinking. In this text, Dr. Kim masterfully looks beyond the surface of changing trends and tools. She dives into how society and technology are fundamentally changing, artfully illustrating how organizations must adapt. Dr. Kim is an expert and leader in the social media space as an educator, scholar, and practitioner. I am continuously impressed by her ability to draw connections between the macro and the micro, to identify the implications for professional communicators, and to distill this knowledge into actionable steps for her readers. Whether you are picking up this book as a student learning strategic social media, as a new social media professional, or as seasoned practitioner, your copy will soon be filled with highlights, notes and dog ears. Bravo, Dr. Kim!" – Matthew J. Kushin, Shepherd University, USA"Carolyn Mae Kim’s Social Media Campaigns book is a must have for any professional and student entering the social media field. I have used Kim’s first edition in my advanced social media class for years at the University of Louisville, and I will be using this new edition immediately! It’s a great balance between research and practice in social media, which is refreshing and wonderful to see. Kim has made sure to discuss the importance of understanding not only what are the major platforms and characteristics to note in social media, but how we can use them strategically. This is a much-needed marketable skill for professionals and students to master entering the workplace in the 21st century, and this is captured throughout Kim’s Social Media Campaigns book. I highly recommend adding this new edition to your library – it’s a must have." –Karen Freberg, University of Louisville, USA

• 1. Introduction  2. Listening  3. Strategic Design  4. Creative Engagement  5. Implementation & Monitoring  6. Evaluation

Carolyn Mae Kim, an award-winning public relations expert, blends academic insight and industry expertise to craft data-driven strategies that build trust and foster authentic connections. She has held leadership roles with the Public Relations Society of America, the Association for Education in Journalism and Mass Communication Public Relatiosn Division, and the Commission on Public Relations Education. Dr. Kim also served as chief research editor for the Institute for Public Relations. As the founding Chair of Biola University’s Public Relations & Strategic Communication Department, she launched innovative programs and guided the Public Relations Student Society of America Chapter to national acclaim. Carolyn is passionate about equipping others to create communication that inspires and transforms.

"Dr. Kim’s Social Media Campaigns (2nd ed) offers a delightful guide for brands and companies to effectively use social media to connect and engage with stakeholders and audiences. Informed by recent research and infused with numerous real-world examples, this text is a must-read primer for anyone who is interested in digital strategic communications or looking to design data-driven social media campaigns." –Rita Linjuan Men, University of Florida, USA"The key strength of this book is its focus on using social media to build communities, cultivate relationships and generate engagement between brands and their followers. It is this attention to two-way communication and relationship-building that is the foundation of any successful social media campaign. Social Media Campaigns demonstrates Dr Kim's expertise as a leader in social media education." – Karen Sutherland, University of the Sunshine Coast, Australia "The first edition of Social Media Campaigns: Strategies for Public Relations and Marketing has been a go-to book for me and my students for years. In the new edition of Social Media Campaigns, Carolyn Mae Kim remains true to what I loved about the first edition: The emphasis on the importance of learning the timeless skill of strategic planning and helping readers develop a social mindset that prioritizes ethics, relationships, and critical thinking. In this text, Dr. Kim masterfully looks beyond the surface of changing trends and tools. She dives into how society and technology are fundamentally changing, artfully illustrating how organizations must adapt. Dr. Kim is an expert and leader in the social media space as an educator, scholar, and practitioner. I am continuously impressed by her ability to draw connections between the macro and the micro, to identify the implications for professional communicators, and to distill this knowledge into actionable steps for her readers. Whether you are picking up this book as a student learning strategic social media, as a new social media professional, or as seasoned practitioner, your copy will soon be filled with highlights, notes and dog ears. Bravo, Dr. Kim!" – Matthew J. Kushin, Shepherd University, USA"Carolyn Mae Kim’s Social Media Campaigns book is a must have for any professional and student entering the social media field. I have used Kim’s first edition in my advanced social media class for years at the University of Louisville, and I will be using this new edition immediately! It’s a great balance between research and practice in social media, which is refreshing and wonderful to see. Kim has made sure to discuss the importance of understanding not only what are the major platforms and characteristics to note in social media, but how we can use them strategically. This is a much-needed marketable skill for professionals and students to master entering the workplace in the 21st century, and this is captured throughout Kim’s Social Media Campaigns book. I highly recommend adding this new edition to your library – it’s a must have." –Karen Freberg, University of Louisville, USA

• 1. Introduction  2. Listening  3. Strategic Design  4. Creative Engagement  5. Implementation & Monitoring  6. Evaluation