From the reviews: "The book provides some nice reading ... . Every chapter starts with some helpful overview about what is to be expected, and then immediately goes into detail. ... the book will probably be useful as (theoretical) background for today's as well as tomorrow's problems because many concepts are so fundamental that they will not become outdated ... . the book is clearly structured and the concepts and ideas are well explained and supported by examples. ... it is fun to study the book." (S. Voss, Journal of the Operational Research Society, Issue 56, 2005) "Kushner is a well-known expert in the field. The scope of the book is impressive, and yet the reader is introduced to the subject with care. The introduction presents a pleasing and intuitive description of the heavy traffic limiting procedure ... . Helpful examples appear throughout the book as well, and the list of references is expansive. This book is well organized and carefully written; the style is clear. It is suitable both as an introduction to the topic and as a reference." (C. Gromoll, Nieuf Archief voor Wiskunde, Vol. 6 (2), 2005) "The reader is provided with extensive references to more introductory material and to related research papers ... . But introducing the technical prerequisites seems to be done in a way that allows to apply the book as a guide to solve application problems. The book is well suited as a reference manual to actual research in the field. It serves as background material to courses on Stochastic Processes or may in parts be used as reference material to a graduate course on Stochastical Networks." (H. Daduna, Operations Research-Spektrum, Issue 14, 2002) "This volume is a treatise on the topic described by the title. It arose from a graduate course given by the author in the Applied Mathematics Department at Brown University. ... There are 257 references, a symbol index and an index. This book will be a standard reference in heavy traffic analysis for controlled queues and networks." (A. Akutowicz, Zentralblatt MATH, Vol. 988 (13), 2002)

• Models and applications.- Martingales and weak convergence.- Stochastic differential equations.- Invariant measures and the ergodic problem.- The single processor problem.- Uncontrolled networks.- Uncontrolled networks, continued.- State dependence.- Bounded controls.- Singular controls.- Polling and control of polling.- Multiclass scheduling.- References.- Symbol index.- Index.

From the reviews: "The book provides some nice reading ... . Every chapter starts with some helpful overview about what is to be expected, and then immediately goes into detail. ... the book will probably be useful as (theoretical) background for today's as well as tomorrow's problems because many concepts are so fundamental that they will not become outdated ... . the book is clearly structured and the concepts and ideas are well explained and supported by examples. ... it is fun to study the book." (S. Voss, Journal of the Operational Research Society, Issue 56, 2005) "Kushner is a well-known expert in the field. The scope of the book is impressive, and yet the reader is introduced to the subject with care. The introduction presents a pleasing and intuitive description of the heavy traffic limiting procedure ... . Helpful examples appear throughout the book as well, and the list of references is expansive. This book is well organized and carefully written; the style is clear. It is suitable both as an introduction to the topic and as a reference." (C. Gromoll, Nieuf Archief voor Wiskunde, Vol. 6 (2), 2005) "The reader is provided with extensive references to more introductory material and to related research papers ... . But introducing the technical prerequisites seems to be done in a way that allows to apply the book as a guide to solve application problems. The book is well suited as a reference manual to actual research in the field. It serves as background material to courses on Stochastic Processes or may in parts be used as reference material to a graduate course on Stochastical Networks." (H. Daduna, Operations Research-Spektrum, Issue 14, 2002) "This volume is a treatise on the topic described by the title. It arose from a graduate course given by the author in the Applied Mathematics Department at Brown University. ... There are 257 references, a symbol index and an index. This book will be a standard reference in heavy traffic analysis for controlled queues and networks." (A. Akutowicz, Zentralblatt MATH, Vol. 988 (13), 2002)

• Models and applications.- Martingales and weak convergence.- Stochastic differential equations.- Invariant measures and the ergodic problem.- The single processor problem.- Uncontrolled networks.- Uncontrolled networks, continued.- State dependence.- Bounded controls.- Singular controls.- Polling and control of polling.- Multiclass scheduling.- References.- Symbol index.- Index.

From the reviews: "The book provides some nice reading ... . Every chapter starts with some helpful overview about what is to be expected, and then immediately goes into detail. ... the book will probably be useful as (theoretical) background for today's as well as tomorrow's problems because many concepts are so fundamental that they will not become outdated ... . the book is clearly structured and the concepts and ideas are well explained and supported by examples. ... it is fun to study the book." (S. Voss, Journal of the Operational Research Society, Issue 56, 2005) "Kushner is a well-known expert in the field. The scope of the book is impressive, and yet the reader is introduced to the subject with care. The introduction presents a pleasing and intuitive description of the heavy traffic limiting procedure ... . Helpful examples appear throughout the book as well, and the list of references is expansive. This book is well organized and carefully written; the style is clear. It is suitable both as an introduction to the topic and as a reference." (C. Gromoll, Nieuf Archief voor Wiskunde, Vol. 6 (2), 2005) "The reader is provided with extensive references to more introductory material and to related research papers ... . But introducing the technical prerequisites seems to be done in a way that allows to apply the book as a guide to solve application problems. The book is well suited as a reference manual to actual research in the field. It serves as background material to courses on Stochastic Processes or may in parts be used as reference material to a graduate course on Stochastical Networks." (H. Daduna, Operations Research-Spektrum, Issue 14, 2002) "This volume is a treatise on the topic described by the title. It arose from a graduate course given by the author in the Applied Mathematics Department at Brown University. ... There are 257 references, a symbol index and an index. This book will be a standard reference in heavy traffic analysis for controlled queues and networks." (A. Akutowicz, Zentralblatt MATH, Vol. 988 (13), 2002)

• Models and applications.- Martingales and weak convergence.- Stochastic differential equations.- Invariant measures and the ergodic problem.- The single processor problem.- Uncontrolled networks.- Uncontrolled networks, continued.- State dependence.- Bounded controls.- Singular controls.- Polling and control of polling.- Multiclass scheduling.- References.- Symbol index.- Index.