'This book is an important contribution to the literature on health-care communication. It makes the concept of psychological type in this setting accessible to all in a way which will be of use to all doctors, medical educators, and other health-care professionals who are interested in improving communication within the field of health care. I recommend it to all readers.' - Hospital Medicine

• Chapter 1 Communication, health care and the perspective of type; Chapter 2 Introductionducing FLEX Care; Chapter 3 Seeing type preference in action; Chapter 4 Using a knowledge of psychological type when breaking bad news; Chapter 5 Adherence — encouraging patients to follow clinical advice; Chapter 6 Working together; Chapter 7 Type — a tool for personal and professional development; Chapter 8 Creating committed action; Chapter 9 9 Next steps; Appendix; Bibliography; Index;

'This book is an important contribution to the literature on health-care communication. It makes the concept of psychological type in this setting accessible to all in a way which will be of use to all doctors, medical educators, and other health-care professionals who are interested in improving communication within the field of health care. I recommend it to all readers.' - Hospital Medicine

• Chapter 1 Communication, health care and the perspective of type; Chapter 2 Introductionducing FLEX Care; Chapter 3 Seeing type preference in action; Chapter 4 Using a knowledge of psychological type when breaking bad news; Chapter 5 Adherence — encouraging patients to follow clinical advice; Chapter 6 Working together; Chapter 7 Type — a tool for personal and professional development; Chapter 8 Creating committed action; Chapter 9 9 Next steps; Appendix; Bibliography; Index;

'This book is an important contribution to the literature on health-care communication. It makes the concept of psychological type in this setting accessible to all in a way which will be of use to all doctors, medical educators, and other health-care professionals who are interested in improving communication within the field of health care. I recommend it to all readers.' - Hospital Medicine

• Chapter 1 Communication, health care and the perspective of type; Chapter 2 Introductionducing FLEX Care; Chapter 3 Seeing type preference in action; Chapter 4 Using a knowledge of psychological type when breaking bad news; Chapter 5 Adherence — encouraging patients to follow clinical advice; Chapter 6 Working together; Chapter 7 Type — a tool for personal and professional development; Chapter 8 Creating committed action; Chapter 9 9 Next steps; Appendix; Bibliography; Index;