Managing Care in Practice

'It has been built on the direct experiences of frontline managers and is a credible tool for busy managers.' - Peter Kemp, Director of Social Services, Durham 'Comprehensive guidance to all the management themes needed by first line managers firmly within a framework where the service user is at the centre of the care picture.' - Jude Wildwood, User Involvement Worker 'For those of us who became managers by accident or by being in the right place at the right time and therefore received little initial training or preparation this book will prove an invaluable guide.' - Martin Armitage, Project Manager Mental Health and Learning Disabilities, Easington Primary Care Trust

• 1. Acting or Reacting 2. Managing the Team 3. Leadership and Vision 4. Managing Change 5. Supporting Evidence-based Practice and Research-Mindedness 6. Managing Across Professional Agency Boundaries 7. Managing Budgets and Giving Best Value 8. Managing Information and Using New Technologie 9. Managing to Protect 10. Managing Mistakes and Challenges 11. Managing Significant Life Events 12. Managing Professional Development