Healthcare Systems Ergonomics and Patient Safety 2011

Sara Albolino, Center for Clinical Risk Management and Patient Safety, Tuscany Region, Florence, Italy. Sebastiano Bagnara Univeristy of Sassari-Alghero, Italy. Tommaso Bellandi, Center for Clinical Risk Management and Patient Safety, Tuscany Region, Florence, Italy Javier Llaneza, ARCELOR MITTAL, Oviedo, Spain. Gustavo Rosal SINERCO, Gijón, Spain Riccardo Tartaglia, Center for Clinical Risk Management and Patient Safety, Tuscany Region, Florence, Italy.

• Foreword; Main lectures: Healthcare and patient safety: How human factors and ergonomics must help; Human factors and ergonomics in surgical safety: That was then, this is now; Delivering compassionate health care and patient safety through strategic ergonomic interventions; Improving reliability of care: The Danish Safer Hospital Programme; Patient handling interventions; The evaluation of patient handling interventions in healthcare; People—designing competences for patient safety; New patient safety social marketing and communication campaign strategy: Georgia case; Cognitive processes and clinical decision making; Naturalistic decision making and sensemaking process in the clinical teams; Human error in clinical pathways; Healthcare ergonomics litigations; Communicating the healthcare experience; Designing the healthcare experience; Inside stories: The patient’s experience; Designing patients’ participation; Designing competences for patient safety; Elder people and safety; System reliability and patient safety; Resilience engineering for patient safety; Simulation for training; Healthcare quality and ergonomics; Care in hospital, ambulatory settings, long-term care and at home; Organizational culture/climate and patient safety; Error analysis methods; Organizational design of healthcare systems; Clinical risk management and medical performances; Homecare and safety; Evidence based design; Wayfinding and layout; Healthcare architecture and organization; Safety by design; Information technology and learning reporting systems; Design for usability for surgical and medical devices; Healthcare information technology, such as electronic health record, computerized provider order entry, bar coding medication administration; Human-computer interaction and usability; Maintenance of biomedical devices and patient safety; New services and tools for patient safety; Medication errors; Infection control; Risks in OR, ICU and ER; Errors in radiology and laboratory; Patient falls; Methods for benchmarking of the best practices; Occupational stress; Patient handling ergonomics and muscleskeletal disorders; Occupational injuries and accidents; Epidemiological approaches; Miscellaneous; Workshops and special sessions.