Kirsten Drotner is Professor of Media Studies at the Institute of for the Study of Culture at the University of Southern Denmark and founding director of DREAM (Danish Research Centre on Education and Advanced Media Materials). Her recent books in English include International Handbook of Children, Media and Culture (2007, co-editor Sonia Livingstone) and Digital Content Creation (2010, co-editor Kim C. Schrøder). Kim Christian Schrøder is Professor of Communication at the Department of Communication, Business and Information Technologies at Roskilde University, Denmark. His recent books in English include Researching Audiences (2003, co-authors K. Drotner, S. Kline, C. Murray) and Digital Content Creation (2010, co-editor K. Drotner).

'It is refreshing to see an edited collection of work not only across a range of countries and contexts, but also from across a variety of disciplines. Museum Communication and Social Media is an important book that practitioners and students alike will find invaluable as they operate in increasingly complex and rapidly changing environments.' -- Lynda Kelly, Australian Museum

• Introduction Kristen Drotner and Kim Christian Schrøder Part 1: Framing the Dilemmas: Curation or Co-Creation? 1. The Trusted Artifice: Reconnecting with the Museum’s Fictive Tradition Online Ross Parry 2. Social Work: Museums, Technology, and Material Culture Pam Meecham 3. The Connected Museum in the World of Social Media Lynda Kelly Part 2: Researching the Dilemmas: The Iterative Design/Research Process 4. ‘One Way to Holland’: Migrant Heritage and Social Media Randi Marselis and Laura Maria Schütze 5. Exploring Art and History at the Warhol Museum Using a Timeweb Karen Knutson 6. Informal Participatory Learning with Interactive Exhibit Settings and Online Services Monika Hagedorm-Saupe, Lorenz Kampschulte, and Annette Noschka-Roos 7. Curating and Creating Online: Identity, Authorship, and Viewing in a Digital Age Glynda Hull and John Scott Part 3: Facing Dilemmas, Designing Solutions 8. Communication Interrupted: Textual Practices and Digital Interactives in Art Museums Palmyre Pierroux and Sten Ludvigsen 9. Weaving Location and Narrative for Mobile Guides Mike Sharples, Elizabeth FitzGerald, Paul Mulholland, and Robert Jones 10. New Voices in the Museum Space: An Essay on the Communicative Museum Bruno Ingemann