The Authors Darla Twale is a professor of higher education administration at the University of Dayton.Barbara De Luca is an associate professor in educational administration at the University of Dayton.

• Preface xiThe Authors xvPart I: Laying the Foundation1. Civility, Incivility, Bullying, and Mobbing in Academe 32. Incivility and the History of Higher Education 333. Learning Incivility 474. Motivating Structures and Processes: Academic Organization and Governance Structure 695. Enabling Structure and Process: The Academic Culture 93Part II: Pinpointing Causes6. The Changing Face of Academe as a Precipitating Circumstance 1137. Corporate Culture in Academe as a Precipitating Circumstance 127Part III: Addressing Faculty Incivility and the Academic Bully Culture8. Characterizing the Bully Culture 1499. Challenging the Academic Bully Culture 169Epilogue 189References 193Name Index 209Subject Index 215