Ronald E. Riggio is the Henry R. Kravis Professor of Leadership and Organizational Psychology and director of the Kravis Leadership Institute at Claremont McKenna College. He is the author of numerous books on the topic of leadership. Sarah Smith Orr is president of Smith Orr & Associates in Pasadena, California. She is a consultant and coach for executives and organizations with a specialty in nonprofit leadership and for men and women making a passage through a life transition.

• Tables, Figures, and Exhibits xi Foreword xiiiJack ShakelyPreface xviiThe Kravis Leadership Institute xxiThe Authors xxiiiPART ONE: CHALLENGES FOR NONPROFIT LEADERS 11 Future Challenges for Nonprofit Organizations 3Frances Hesselbein2 Some Thoughts About Nonprofit Leadership 10Stephen Mark Dobbs3 Ten Things Nonprofits Must Do in the Twenty-First Century 19Florence L. GreenPART TWO: A FOCUS ON THE NONPROFIT LEADER 374 Missionary Leadership: Harnessing the Power of the Mission 39K. M. Thiagarajan5 Transformational Leadership in Nonprofit Organizations 49Ronald E. Riggio, Bernard M. Bass, Sarah Smith Orr6 The Ethical Challenges of Nonprofit Leaders 63Joanne B. Ciulla7 Managerial Pay in Nonprofit and For-Profit Corporations 76Kevin F. Hallock8 Succession and Its Discontents: The Perils and Promise of Change 102Georgia SorensonPART THREE: BOARD LEADERSHIP 1179 Transforming Nonprofit Boards: Lessons from the World of Corporate Governance 119Jay A. Conger10 Last Things First—Theories and Realities: A Perspective on Nonprofit Leadership 131Susan M. ScribnerPART FOUR: A FOCUS ON THE NONPROFIT ORGANIZATION 14911 Organizations of Hope: Leading the Way to Transformation, Social Action, and Profitability 151Gill Robinson Hickman12 Volunteers and Volunteer Organizations: Theoretical Perspectives and Practical Concerns 163Mark Snyder, Allen M. Omoto13 Leadership, Social Work, and Virtual Teams: The Relative Influence of Vertical Versus Shared Leadership in the Nonprofit Sector 180Craig L. Pearce, Youngjin Yoo, Maryam AlaviPART FIVE: NONPROFIT LEADERSHIP TOOLS AND TECHNIQUES 20514 Leadership of the Nonprofit Strategy Development Process 207Thomas J. Reynolds15 A Leadership Model for Nonprofit Projects 219Victor Sohmen16 Using Professional Evaluation to Improve the Effectiveness of Nonprofit Organizations 234Stewart I. Donaldson17 Leadership Assessment and Development: Recommendations for a New Assessment Model 252Paul M. ArsenaultConclusion: Soul-Based Leadership: The Confluence of Ideals, Concepts, and Action 267Sarah Smith OrrName Index 279Subject Index 283

Ronald E. Riggio is the Henry R. Kravis Professor of Leadership and Organizational Psychology and director of the Kravis Leadership Institute at Claremont McKenna College. He is the author of numerous books on the topic of leadership. Sarah Smith Orr is president of Smith Orr & Associates in Pasadena, California. She is a consultant and coach for executives and organizations with a specialty in nonprofit leadership and for men and women making a passage through a life transition.

• Tables, Figures, and Exhibits xi Foreword xiiiJack ShakelyPreface xviiThe Kravis Leadership Institute xxiThe Authors xxiiiPART ONE: CHALLENGES FOR NONPROFIT LEADERS 11 Future Challenges for Nonprofit Organizations 3Frances Hesselbein2 Some Thoughts About Nonprofit Leadership 10Stephen Mark Dobbs3 Ten Things Nonprofits Must Do in the Twenty-First Century 19Florence L. GreenPART TWO: A FOCUS ON THE NONPROFIT LEADER 374 Missionary Leadership: Harnessing the Power of the Mission 39K. M. Thiagarajan5 Transformational Leadership in Nonprofit Organizations 49Ronald E. Riggio, Bernard M. Bass, Sarah Smith Orr6 The Ethical Challenges of Nonprofit Leaders 63Joanne B. Ciulla7 Managerial Pay in Nonprofit and For-Profit Corporations 76Kevin F. Hallock8 Succession and Its Discontents: The Perils and Promise of Change 102Georgia SorensonPART THREE: BOARD LEADERSHIP 1179 Transforming Nonprofit Boards: Lessons from the World of Corporate Governance 119Jay A. Conger10 Last Things First—Theories and Realities: A Perspective on Nonprofit Leadership 131Susan M. ScribnerPART FOUR: A FOCUS ON THE NONPROFIT ORGANIZATION 14911 Organizations of Hope: Leading the Way to Transformation, Social Action, and Profitability 151Gill Robinson Hickman12 Volunteers and Volunteer Organizations: Theoretical Perspectives and Practical Concerns 163Mark Snyder, Allen M. Omoto13 Leadership, Social Work, and Virtual Teams: The Relative Influence of Vertical Versus Shared Leadership in the Nonprofit Sector 180Craig L. Pearce, Youngjin Yoo, Maryam AlaviPART FIVE: NONPROFIT LEADERSHIP TOOLS AND TECHNIQUES 20514 Leadership of the Nonprofit Strategy Development Process 207Thomas J. Reynolds15 A Leadership Model for Nonprofit Projects 219Victor Sohmen16 Using Professional Evaluation to Improve the Effectiveness of Nonprofit Organizations 234Stewart I. Donaldson17 Leadership Assessment and Development: Recommendations for a New Assessment Model 252Paul M. ArsenaultConclusion: Soul-Based Leadership: The Confluence of Ideals, Concepts, and Action 267Sarah Smith OrrName Index 279Subject Index 283

Ronald E. Riggio is the Henry R. Kravis Professor of Leadership and Organizational Psychology and director of the Kravis Leadership Institute at Claremont McKenna College. He is the author of numerous books on the topic of leadership. Sarah Smith Orr is president of Smith Orr & Associates in Pasadena, California. She is a consultant and coach for executives and organizations with a specialty in nonprofit leadership and for men and women making a passage through a life transition.

• Tables, Figures, and Exhibits xi Foreword xiiiJack ShakelyPreface xviiThe Kravis Leadership Institute xxiThe Authors xxiiiPART ONE: CHALLENGES FOR NONPROFIT LEADERS 11 Future Challenges for Nonprofit Organizations 3Frances Hesselbein2 Some Thoughts About Nonprofit Leadership 10Stephen Mark Dobbs3 Ten Things Nonprofits Must Do in the Twenty-First Century 19Florence L. GreenPART TWO: A FOCUS ON THE NONPROFIT LEADER 374 Missionary Leadership: Harnessing the Power of the Mission 39K. M. Thiagarajan5 Transformational Leadership in Nonprofit Organizations 49Ronald E. Riggio, Bernard M. Bass, Sarah Smith Orr6 The Ethical Challenges of Nonprofit Leaders 63Joanne B. Ciulla7 Managerial Pay in Nonprofit and For-Profit Corporations 76Kevin F. Hallock8 Succession and Its Discontents: The Perils and Promise of Change 102Georgia SorensonPART THREE: BOARD LEADERSHIP 1179 Transforming Nonprofit Boards: Lessons from the World of Corporate Governance 119Jay A. Conger10 Last Things First—Theories and Realities: A Perspective on Nonprofit Leadership 131Susan M. ScribnerPART FOUR: A FOCUS ON THE NONPROFIT ORGANIZATION 14911 Organizations of Hope: Leading the Way to Transformation, Social Action, and Profitability 151Gill Robinson Hickman12 Volunteers and Volunteer Organizations: Theoretical Perspectives and Practical Concerns 163Mark Snyder, Allen M. Omoto13 Leadership, Social Work, and Virtual Teams: The Relative Influence of Vertical Versus Shared Leadership in the Nonprofit Sector 180Craig L. Pearce, Youngjin Yoo, Maryam AlaviPART FIVE: NONPROFIT LEADERSHIP TOOLS AND TECHNIQUES 20514 Leadership of the Nonprofit Strategy Development Process 207Thomas J. Reynolds15 A Leadership Model for Nonprofit Projects 219Victor Sohmen16 Using Professional Evaluation to Improve the Effectiveness of Nonprofit Organizations 234Stewart I. Donaldson17 Leadership Assessment and Development: Recommendations for a New Assessment Model 252Paul M. ArsenaultConclusion: Soul-Based Leadership: The Confluence of Ideals, Concepts, and Action 267Sarah Smith OrrName Index 279Subject Index 283