Lucy Suchman is Professor of Anthropology of Science and Technology in the Sociology Department at Lancaster University. She is also the Co-Director of Lancaster's Centre for Science Studies. Before her post at Lancaster University, she spent 20 years as a researcher at Xerox's Palo Alto Research Center (PARC). Her research focused on the social and material practices that make up technical systems, which was explored through critical studies and experimental and participatory projects in new technology design. In 2002, she received the Diana Forsythe Prize for Outstanding Feminist Anthropological Research in Science, Technology and Medicine.

'… a wide ranging and ambitious book,and makes an important contribution to studies of technology, action and agency. … the text remains readable and informative and makes a valuable and important intervention in the field.' British Journal of Sociology

• Acknowledgements; Introduction; 1. Readings and responses; 2. Preface to the 1st edition; 3. Introduction to the 1st edition; 4. Interactive artifacts; 5. Plans; 6. Situated actions; 7. Communicative resources; 8. Case and methods; 9. Human-machine communication; 10. Conclusion to the 1st edition; 11. Plans, scripts and other ordering devices; 12. Agencies at the interface; 13. Figuring the human in AI and robotics; 14. Demystifications and re-enchantments of the human-like machine; 15. Reconfigurations; Notes; References.

Lucy Suchman is Professor of Anthropology of Science and Technology in the Sociology Department at Lancaster University. She is also the Co-Director of Lancaster's Centre for Science Studies. Before her post at Lancaster University, she spent 20 years as a researcher at Xerox's Palo Alto Research Center (PARC). Her research focused on the social and material practices that make up technical systems, which was explored through critical studies and experimental and participatory projects in new technology design. In 2002, she received the Diana Forsythe Prize for Outstanding Feminist Anthropological Research in Science, Technology and Medicine.

'… a wide ranging and ambitious book,and makes an important contribution to studies of technology, action and agency. … the text remains readable and informative and makes a valuable and important intervention in the field.' British Journal of Sociology

• Acknowledgements; Introduction; 1. Readings and responses; 2. Preface to the 1st edition; 3. Introduction to the 1st edition; 4. Interactive artifacts; 5. Plans; 6. Situated actions; 7. Communicative resources; 8. Case and methods; 9. Human-machine communication; 10. Conclusion to the 1st edition; 11. Plans, scripts and other ordering devices; 12. Agencies at the interface; 13. Figuring the human in AI and robotics; 14. Demystifications and re-enchantments of the human-like machine; 15. Reconfigurations; Notes; References.

Lucy Suchman is Professor of Anthropology of Science and Technology in the Sociology Department at Lancaster University. She is also the Co-Director of Lancaster's Centre for Science Studies. Before her post at Lancaster University, she spent 20 years as a researcher at Xerox's Palo Alto Research Center (PARC). Her research focused on the social and material practices that make up technical systems, which was explored through critical studies and experimental and participatory projects in new technology design. In 2002, she received the Diana Forsythe Prize for Outstanding Feminist Anthropological Research in Science, Technology and Medicine.

'… a wide ranging and ambitious book,and makes an important contribution to studies of technology, action and agency. … the text remains readable and informative and makes a valuable and important intervention in the field.' British Journal of Sociology

• Acknowledgements; Introduction; 1. Readings and responses; 2. Preface to the 1st edition; 3. Introduction to the 1st edition; 4. Interactive artifacts; 5. Plans; 6. Situated actions; 7. Communicative resources; 8. Case and methods; 9. Human-machine communication; 10. Conclusion to the 1st edition; 11. Plans, scripts and other ordering devices; 12. Agencies at the interface; 13. Figuring the human in AI and robotics; 14. Demystifications and re-enchantments of the human-like machine; 15. Reconfigurations; Notes; References.