Communicating at Work

Häftad, Engelska, 1993

186 kr

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Beskrivning

In today's competitive workplace, your ability to communicate is your most important business skill. This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead. Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.

Produktinformation

Utgivningsdatum:1993-08-16
Mått:140 x 216 x 18 mm
Vikt:291 g
Format:Häftad
Språk:Engelska
Antal sidor:272
Förlag:Simon & Schuster
ISBN:9780671788551

Utforska kategorier

Affärsförhandlingar inom Ekonomi och Ledarskap

Mer om författaren

Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line, and shows them how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition. Dr. Alessandra is president of Online Assessments, (OnlineAC.com) a company that offers online assessments and tests; co-founder of MentorU.com, an online e-learning company; and Chairman of the Board of BrainX, a company that offers online digital accelerated-learning programs. He is a widely published author and was recognized by Meetings & Conventions Magazine as “one of America's most electrifying speakers,” Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985—and is a member of the Speakers Roundtable, a group of 20 of the world's top professional speakers.

Innehållsförteckning

ContentsIntroductionPart I: Interpersonal Communication1. Future Perfect Communication2. Personal Communication Styles3. The Four Styles4. Communicating with the Four StylesPart II: Verbal Communication5. Active Listening6. The Art of Asking Questions7. Making Sure with Feedback8. Conflict ResolutionPart III: Nonverbal Communication9. Projecting a Powerful Image10. The Power of Nonverbal Communication11. It's How You Say It12. Communicating Through Spatial Arrangements13. How Your Use of Time TalksPart IV: Group Communication14. Presentation Power15. Meeting Magic16. Conducting Powerful MeetingsPart V: Written Communication17. Putting Yourself Ahead of the Pack18. It's a Matter of StyleWrap Up: Putting It All TogetherBibliographyIndex