Mark A. Abramson is executive director of The PricewaterhouseCoopers Endowment for the Business of Government. Prior to joining the Endowment, he was chairman of Leadership Inc. Mr. Abramson served as the first president of the Council for Excellence in Government. He also served in the Office of the Assistant Secretary for Planning and Evaluation in the U.S. Department of Health and Human Services. Ian D. Littman is a Senior Partner in PricewaterhouseCoopers' Management Consulting Practice. His career started with service in federal and state government, followed by over 25 years experience in consulting to the private and public sectors. During his consulting career, he has worked closely with over 50 federal agencies in areas such as business process engineering, change management, and quality management. He is co-editor of Excellence in Government: Total Quality Management in the 1990's.

Recommended for business and public administration students.

• Chapter 1 What Do We Know About InnovationChapter 2 Understanding InnovationChapter 3 The Challenge of Innovating in GovernmentChapter 4 Creating a Culture of InnovationChapter 5 San Diego County's Innovation ProgramChapter 6 Innovation in the Administration of Public Airports