Mark A. Abramson is president of Leadership Inc. He is the editor of the IBM Center for The Business of Government book series. Jonathan D. Breul is executive director of the IBM Center for The Business of Government and a partner with IBM Global Business Services. John M. Kamensky is a senior fellow at the IBM Center for The Business of Government and an associate partner with IBM Global Business Services. G. Martin Wagner is a senior fellow at the IBM Center for The Business of Government and an associate partner with IBM Global Business Services.

The key book is titled The Operator's Manual for the New Administration. It comes with a companion book, Getting It Done: A Guide for Government Executives. Bruel explained that the works are written more for top federal executives than the president. They focus on how agencies work, how they interact, and how government contracting is conducted. They do not delve into policy since that is left to the president's appointees.

• Chapter 1 IntroductionChapter 2 Chapter 1. LeadershipChapter 3 Chapter 2. PerformanceChapter 4 Chapter 3. PeopleChapter 5 Chapter 4. MoneyChapter 6 Chapter 5. ContractingChapter 7 Chapter 6. TechnologyChapter 8 Chapter 7. InnovationChapter 9 Chapter 8. Collaboration