New Conceptual Selling

Robert B Miller of Miller Heiman, is a global leader in sales training, brings almost 40 years' experience in sales, consulting and executive management to help clients succeed in the sales arena. Stephen E Heiman, the former President, CEO and Chairman of Miller Heiman, has worked in sales development for over 30 years. Tad Tuleja is a professional writer at Miller Heiman. They are also the authors of the bestselling The New Strategic Selling.

• Chapter - 0: Introduction; Two people speaking;Section - 1: ‘No-sell’ selling;Section - 2: Getting started; Four questions to ask yourself before you make the call;Section - 3: The sales call; Getting information;Section - 4: The sales call; Giving information;Section - 5: The sales call; Getting commitment;Section - 6: Assessment; Zero hour – and beyond;