Case Study: Uncertainty, Disruption and Resilience

Uncertainty, Disruption and Resilience explores how companies implemented various plans of action to respond to the Bangkok floods in 2011. Aimed at students on supply chain management courses, this case study demonstrates how operations management can be more adequately prepared to deal with supply chain risks and can protect its operations, staff and resources by detailing how process continuity plans can step in and respond to disruptions to supply chain.

Uncertainty, Disruption and Resilience illustrates how vulnerable global supply chains can be to catastrophic events, and how this affects global operations of companies across industries. Readers are also provided with a clear indication of how far reaching poor planned supply chains can be on overall operations and performance.

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