Alan Braithwaite is Visiting Professor at Cranfield University and specializes in supply chain strategy and operational excellence in the retail, manufacturing and service sectors. He is the founder of LCP Consulting, which collaborates with over 400 companies internationally.Martin Christopher has been at the forefront of the development of new thinking in logistics and supply chain management for over 30 years. He is Emeritus Professor of Marketing and Logistics at Cranfield University, where he helped build the Centre for Logistics and Supply Chain Management into a leading centre of excellence. His published work is widely cited by other scholars and he has been invited to participate in academic and industry events around the world.

"Business leaders crave greater simplicity but sometimes end up confusing themselves with an overload of data or 'analysis paralysis'. Braithwaite and Christopher draw on years of experience to cut through the confusion with lucidity and compelling evidence. Their business operations models are based on admirably clear principles. Their approach could help you reinvent your business and set you on a path to greater success."

• Chapter - 01: What we mean by business operations models – and why are they important?;Chapter - 02: The characteristics of super-performing businesses;Chapter - 03: The customer lens – understanding compelling value;Chapter - 04: The strategy operations gap;Chapter - 05: Unpacking the business operations model framework;Chapter - 06: The technology dimension to being a disruptor;Chapter - 07: Market-changing models – driving transformation;Chapter - 08: Competing through the basics;Chapter - 09: Optimization of the business operations model;Chapter - 10: Making it happen – becoming a disruptor;Chapter - 11: Guiding principles to building a competitive edge through business operations models

Alan Braithwaite is Visiting Professor at Cranfield University and specializes in supply chain strategy and operational excellence in the retail, manufacturing and service sectors. He is the founder of LCP Consulting, which collaborates with over 400 companies internationally.Martin Christopher has been at the forefront of the development of new thinking in logistics and supply chain management for over 30 years. He is Emeritus Professor of Marketing and Logistics at Cranfield University, where he helped build the Centre for Logistics and Supply Chain Management into a leading centre of excellence. His published work is widely cited by other scholars and he has been invited to participate in academic and industry events around the world.

"Business leaders crave greater simplicity but sometimes end up confusing themselves with an overload of data or 'analysis paralysis'. Braithwaite and Christopher draw on years of experience to cut through the confusion with lucidity and compelling evidence. Their business operations models are based on admirably clear principles. Their approach could help you reinvent your business and set you on a path to greater success."

• Chapter - 01: What we mean by business operations models – and why are they important?;Chapter - 02: The characteristics of super-performing businesses;Chapter - 03: The customer lens – understanding compelling value;Chapter - 04: The strategy operations gap;Chapter - 05: Unpacking the business operations model framework;Chapter - 06: The technology dimension to being a disruptor;Chapter - 07: Market-changing models – driving transformation;Chapter - 08: Competing through the basics;Chapter - 09: Optimization of the business operations model;Chapter - 10: Making it happen – becoming a disruptor;Chapter - 11: Guiding principles to building a competitive edge through business operations models

Alan Braithwaite is Visiting Professor at Cranfield University and specializes in supply chain strategy and operational excellence in the retail, manufacturing and service sectors. He is the founder of LCP Consulting, which collaborates with over 400 companies internationally.Martin Christopher has been at the forefront of the development of new thinking in logistics and supply chain management for over 30 years. He is Emeritus Professor of Marketing and Logistics at Cranfield University, where he helped build the Centre for Logistics and Supply Chain Management into a leading centre of excellence. His published work is widely cited by other scholars and he has been invited to participate in academic and industry events around the world.

"Business leaders crave greater simplicity but sometimes end up confusing themselves with an overload of data or 'analysis paralysis'. Braithwaite and Christopher draw on years of experience to cut through the confusion with lucidity and compelling evidence. Their business operations models are based on admirably clear principles. Their approach could help you reinvent your business and set you on a path to greater success."

• Chapter - 01: What we mean by business operations models – and why are they important?;Chapter - 02: The characteristics of super-performing businesses;Chapter - 03: The customer lens – understanding compelling value;Chapter - 04: The strategy operations gap;Chapter - 05: Unpacking the business operations model framework;Chapter - 06: The technology dimension to being a disruptor;Chapter - 07: Market-changing models – driving transformation;Chapter - 08: Competing through the basics;Chapter - 09: Optimization of the business operations model;Chapter - 10: Making it happen – becoming a disruptor;Chapter - 11: Guiding principles to building a competitive edge through business operations models