Institutional Interaction

Studies of Talk at Work

AvIlkka Arminen

Inbunden, Engelska, 2005

Del i serien Directions in Ethnomethodology and Conversation Analysis

2 113 kr

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Häftad

777 kr

Beskrivning

Institutional Interaction focuses on talk and interaction in institutional contexts. The first systematic book-length study on this expanding area, it discusses the theory and methodology of conversation analysis, focusing on studies of institutional interaction, before examining the basics of institutional interaction in selected fields. Cutting-edge new applications are assessed, such as human-computer interaction, the role of ethnography, statistics and the relationship of institutional talk to ordinary talk. Accessibly written and carefully structured to provide a sophisticated introduction to conversation analysis applied in institutional settings, the book offers a wealth of examples ranging from the classroom, to the courtroom, to the doctor's surgery. The book also features helpful suggestions for further reading, designed to appeal to students and academics in socio-linguistics, social psychology, organizational studies, management and information systems and applied linguistics.

Produktinformation

Utgivningsdatum:2005-12-16
Mått:156 x 234 x 24 mm
Vikt:710 g
Format:Inbunden
Språk:Engelska
Serie:Directions in Ethnomethodology and Conversation Analysis
Antal sidor:296
Förlag:Taylor & Francis Ltd
ISBN:9780754642855

Utforska kategorier

Organisationsteori inom Ekonomi och Ledarskap
Sociologi inom Samhälle och politik

Mer om författaren

Ilkka Arminen is Professor in the Department of Sociology at the University of Tampere in Finland.

Recensioner i media

’Conversation Analysis is making an enormously important contribution to the study of interaction and communication in such institutional settings as medical consultations, news interviews, counselling and courtroom examination. In doing so it is beginning to re-specify the sociolinguistic programme, and has re-engaged with more traditional sociological ethnographic inquiry. Arminen provides a lively and engaging introduction to this expanding and in some respects, controversial field of inquiry. He offers the student reader a clear picture of the scope of this field, including significant areas which have only recently emerged, such as interactional aspects of information systems.’ Paul Drew, University of York, UK

Innehållsförteckning

Contents: Conversation analysis and its applications; Institutional interaction; Analytic procedures; Encountering a client; Classrooms and the transmission of knowledge and expertise; Strategic interaction; Negotiation; Information systems and organizational interaction; Toward applied conversation analysis; References; Appendices; Author index; Subject index.

Inbunden

2 317 kr