`A particular strength of the book is its orientation to the views of service users, carers and user movements... the chapers are all well written, well referenced and consistent in style. As an academic text, it is easy to read. It will undoubtedly be of value as a reference for students of the health and social care professions′ - British Journal of Occupational Therapy`The stand-alone but integrated structure allows the reader to dip in and cross-reference with ease. I immediately found the text accessible using this approach. Aimed at a wide audience, the tempo of the work is that of a phoenix rising from the ashes, seeking a new, `more negotiated order′ for the practitioner. The task is set out in a clear and comprehensive manner…[T]his is OU material at its best and I am reminded of its influence on my practice over the time of its (the OU′s) existence. I hope this volume will be attractive to practitioners across the board as it is a rare example of defensible practice′ - Nursing Ethics`The authors have provided a comprehensive and timely text given the wide ranging subject matter and the climate of ongoing change within health and social care services. …This book should prove to be a useful tool to enable professionals to develop critical practice, which is not defensive, but defensible′ - Physiotherapy

• PART ONE: PROFESSIONAL DEVELOPMENT: CONTEXTS AND PROCESSESExploring Continuity and Change - Linda Jones and Stan TuckerIntroducing Critical Good Practice - Ann BrechinUnderstanding Professional Development - Maureen A EbyPART TWO: CHALLENGING PRACTICEThe Challenge of Professionalism - Linda FinlayChallenges from Service Users - Hilary BrownThe Challenge of Values and Ethics within Practice - Maureen A EbyThe Challenge of Caring Relationships - Ann BrechinThe Challenge of Working in Teams - Linda FinlayChallenges of Being Accountable - Maureen A EbyPART THREE: WORKING WITH CHANGING STRUCTURESUnderstanding the Policy Process - Celia DaviesCounting the Costs - Colin Guest and Phil ScarffInteragency Collaboration - A Sceptical View - Bob HudsonImproving the Quality of Services - Celia DaviesFrameworks for Regulation and Accountability - Celia DaviesThreat or Opportunity?

`A particular strength of the book is its orientation to the views of service users, carers and user movements... the chapers are all well written, well referenced and consistent in style. As an academic text, it is easy to read. It will undoubtedly be of value as a reference for students of the health and social care professions′ - British Journal of Occupational Therapy`The stand-alone but integrated structure allows the reader to dip in and cross-reference with ease. I immediately found the text accessible using this approach. Aimed at a wide audience, the tempo of the work is that of a phoenix rising from the ashes, seeking a new, `more negotiated order′ for the practitioner. The task is set out in a clear and comprehensive manner…[T]his is OU material at its best and I am reminded of its influence on my practice over the time of its (the OU′s) existence. I hope this volume will be attractive to practitioners across the board as it is a rare example of defensible practice′ - Nursing Ethics`The authors have provided a comprehensive and timely text given the wide ranging subject matter and the climate of ongoing change within health and social care services. …This book should prove to be a useful tool to enable professionals to develop critical practice, which is not defensive, but defensible′ - Physiotherapy

• PART ONE: PROFESSIONAL DEVELOPMENT: CONTEXTS AND PROCESSESExploring Continuity and Change - Linda Jones and Stan TuckerIntroducing Critical Good Practice - Ann BrechinUnderstanding Professional Development - Maureen A EbyPART TWO: CHALLENGING PRACTICEThe Challenge of Professionalism - Linda FinlayChallenges from Service Users - Hilary BrownThe Challenge of Values and Ethics within Practice - Maureen A EbyThe Challenge of Caring Relationships - Ann BrechinThe Challenge of Working in Teams - Linda FinlayChallenges of Being Accountable - Maureen A EbyPART THREE: WORKING WITH CHANGING STRUCTURESUnderstanding the Policy Process - Celia DaviesCounting the Costs - Colin Guest and Phil ScarffInteragency Collaboration - A Sceptical View - Bob HudsonImproving the Quality of Services - Celia DaviesFrameworks for Regulation and Accountability - Celia DaviesThreat or Opportunity?

`A particular strength of the book is its orientation to the views of service users, carers and user movements... the chapers are all well written, well referenced and consistent in style. As an academic text, it is easy to read. It will undoubtedly be of value as a reference for students of the health and social care professions′ - British Journal of Occupational Therapy`The stand-alone but integrated structure allows the reader to dip in and cross-reference with ease. I immediately found the text accessible using this approach. Aimed at a wide audience, the tempo of the work is that of a phoenix rising from the ashes, seeking a new, `more negotiated order′ for the practitioner. The task is set out in a clear and comprehensive manner…[T]his is OU material at its best and I am reminded of its influence on my practice over the time of its (the OU′s) existence. I hope this volume will be attractive to practitioners across the board as it is a rare example of defensible practice′ - Nursing Ethics`The authors have provided a comprehensive and timely text given the wide ranging subject matter and the climate of ongoing change within health and social care services. …This book should prove to be a useful tool to enable professionals to develop critical practice, which is not defensive, but defensible′ - Physiotherapy

• PART ONE: PROFESSIONAL DEVELOPMENT: CONTEXTS AND PROCESSESExploring Continuity and Change - Linda Jones and Stan TuckerIntroducing Critical Good Practice - Ann BrechinUnderstanding Professional Development - Maureen A EbyPART TWO: CHALLENGING PRACTICEThe Challenge of Professionalism - Linda FinlayChallenges from Service Users - Hilary BrownThe Challenge of Values and Ethics within Practice - Maureen A EbyThe Challenge of Caring Relationships - Ann BrechinThe Challenge of Working in Teams - Linda FinlayChallenges of Being Accountable - Maureen A EbyPART THREE: WORKING WITH CHANGING STRUCTURESUnderstanding the Policy Process - Celia DaviesCounting the Costs - Colin Guest and Phil ScarffInteragency Collaboration - A Sceptical View - Bob HudsonImproving the Quality of Services - Celia DaviesFrameworks for Regulation and Accountability - Celia DaviesThreat or Opportunity?