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Beskrivning
Volume 20 includes important contributions to the field from the UK, Germany, and the United States. These deal with the evolving role of the chief information officer, information ethics, library services at a distance, e-metrics, and continuous quality improvement.
Choice, responsibility and work: rhetoric in a university library reorganization (G. Bader et al.). The evolving role of Chief Information Officers in Higher Education (J-M. Griffiths). Information ethics, a philosophical approach (M.J. Rootes). Learner-centered library service at a distance (D.K. Meyer). Library services for overlapping distance learning programs of two Higher Education systems in Washington State H.R. Gover). The attributes of information as an asset (C. Oppenheim et al.). Management education for Library and Information Science (J.M. Budd). An examination of psychological characteristics and environmental influences of female college students who choose traditional versus nontraditional academic majors (B.N. Burgard). E-metrics: measures for electronic resources (R. Miller, S. Schmidt). Managing service quality with the balanced scorecard (R. Poll). Performance measures of quality for academic libraries implementing continuous improvement projects: a Delphi study (J.B. Harer).
