Managing Information in the Public Sector

Jay D. White is the Reynolds Professor of Public Affairs and Community Service at the University of Nebraska–Omaha. He teaches master’s courses in managing information, organizational behavior and development, and human resource management; and doctoral seminars in the philosophy of science and advanced public management theory. He is the author of numerous scholarly articles, book chapters, and books in public administration. He is a former Fulbright Scholar at the University of Leiden in the Netherlands.

"This new book is an excellent tool for students and public administration professionals to learn the basic concepts on information resource management. Jay White covers the key concepts that managers need to understand if they are making decisions about information technology, from enterprise architecture to agile software development. The book is loaded with practical examples from the public sector." - Bruce Rocheleau, Northern Illinois University "Professor White brings brilliant clarity to the unique facets of MIS in the public sector while providing sufficient background for the non-specialist to understand the subject matter. The conceptualization and writing are clear, the examples sufficiently detailed, and the relevance is astounding. If you teach MIS to students who will be in the public sector, please use this book." - John W. Swain, Governors State University"

• 1. Why Study MIS in the Public Sector? 2. Information Technology for Decision Making 3. Hardware and Software Issues 4. Managing the Agency’s Data Resources 5. The Telecommunications Revolution 6. The Internet Revolution 7. Systems Development and Implementation 8. Transforming Government with Technology 9. End User Computing Issues 10. Acquiring Technology Solutions 11. Information Security 12. Managing Information Strategically