KATHRYN GIRARD is a consultant with the National Institute for Dispute Resolution (NIDR) and the National Association for Mediation in Education (NAME). NIDR and NAME, both based in Washington, D.C., are leading organizations in the field of mediation and conflict resolution. SUSAN J. KOCH is a consultant with the National Institute for Dispute Resolution (NIDR) and the National Association for Mediation in Education (NAME). NIDR and NAME, both based in Washington, D.C., are leading organizations in the field of mediation and conflict resolution.

"An invaluable staff and program development tool. The research references, discussion topics, training modules, and applications provide educators with a strong foundation for skill building and program development. I highly recommAnd this training manual to educators who are planning conflict resolution programs in their schools." --Paul Wiley, principal, Crocker Elementary School, Amherst, Massachusetts

• The Nature of Conflict. Foundation Orientation and Skills of Conflict Resolution. The Conflict Resolution Process. Developing a Rationale for Conflict Resolution in Education. Applications for Conflict Resolution.

KATHRYN GIRARD is a consultant with the National Institute for Dispute Resolution (NIDR) and the National Association for Mediation in Education (NAME). NIDR and NAME, both based in Washington, D.C., are leading organizations in the field of mediation and conflict resolution. SUSAN J. KOCH is a consultant with the National Institute for Dispute Resolution (NIDR) and the National Association for Mediation in Education (NAME). NIDR and NAME, both based in Washington, D.C., are leading organizations in the field of mediation and conflict resolution.

"An invaluable staff and program development tool. The research references, discussion topics, training modules, and applications provide educators with a strong foundation for skill building and program development. I highly recommAnd this training manual to educators who are planning conflict resolution programs in their schools." --Paul Wiley, principal, Crocker Elementary School, Amherst, Massachusetts

• The Nature of Conflict. Foundation Orientation and Skills of Conflict Resolution. The Conflict Resolution Process. Developing a Rationale for Conflict Resolution in Education. Applications for Conflict Resolution.

KATHRYN GIRARD is a consultant with the National Institute for Dispute Resolution (NIDR) and the National Association for Mediation in Education (NAME). NIDR and NAME, both based in Washington, D.C., are leading organizations in the field of mediation and conflict resolution. SUSAN J. KOCH is a consultant with the National Institute for Dispute Resolution (NIDR) and the National Association for Mediation in Education (NAME). NIDR and NAME, both based in Washington, D.C., are leading organizations in the field of mediation and conflict resolution.

"An invaluable staff and program development tool. The research references, discussion topics, training modules, and applications provide educators with a strong foundation for skill building and program development. I highly recommAnd this training manual to educators who are planning conflict resolution programs in their schools." --Paul Wiley, principal, Crocker Elementary School, Amherst, Massachusetts

• The Nature of Conflict. Foundation Orientation and Skills of Conflict Resolution. The Conflict Resolution Process. Developing a Rationale for Conflict Resolution in Education. Applications for Conflict Resolution.