Communicating Organizational Change

Donald Peter Cushman is Professor in the Department of Communication at the State University of New York at Albany. He is co-author (with Dudley D. Cahn) of Communication in Interpersonal Relationships, also published by SUNY Press. Sarah Sanderson King is Professor in the Department of Communication at Central Connecticut State University. She is the editor of Human Communication as a Fields of Study: Selected Contemporary Views and co-editor (with Donald Cushman) of High-Speed Management and Organizational Communication in the 1990s: A Reader and Political Communication: Engineering Visions of Order in the Socialist World, all published by SUNY Press.

"Communicating change is significant in today's business environment. In the 1990s business is fast paced, technologically advanced, and often international. The key to successful management today requires management to interpret a constantly changing environment to both customers and employees. Today's managers cannot rely on communication practices learned in the past. This book provides managers with effective tools in a fast paced market." — Kathleen Ryan

• Chapter 1. Communicating Organizational Changeby Donald P. Cushman and Sarah S. King Part 1. Private Sector Organizations Chapter 2. Communicating Change: A High-Speed Management Perspectiveby Sarah S. King and Donald P. Cushman Chapter 3. Leading Organizational Change: A High-Speed Management Perspectiveby Donald P. Cushman and Sarah S. King Chapter 4. Improving Community Service: Strategic Cooperation Through Communicationby Rod Miller Chapter 5. Stereotypes and Organizational Learning:Lessons from Mergers and Acquisitions of Multinational Corporations in Post-Communist Countriesby Krzysztof Obloj Chapter 6. Organizational Inertia or Corporate Culture Momentumby Michael Goodman Chapter 7. Communicating the Need for Change in a Multinational Pharmaceutical Corporation: A Case Studyby Giuseppe Raimondi Chapter 8. Communicating the Need for Shared Responsibility in Nongovernment Joint Venture Projects: Lessons from Years of Experienceby Gordon Knowles Part 2. Public Sector Organizations Chapter 9. Public Sector Performance and Private Sector Managementby Ron Cullen Chapter 10. Communicating Health Care Reform: A Change for the Better?by John Johnson Chapter 11. Communication and Role Stress in Government rganizationby John Penhallurick Part 3. Organizations in Regional Cultures Chapter 12. Communicating Change in Chinaby Yanan Ju Chapter 13. Communicating Change in Australiaby Robyn Johnston Chapter 14. Communication in Asian Job Interviewsby Ernst Martin Chapter 15. Lessons from the Restructuring of Post-Communist Enterprisesby Andrzej K. Kozminski Contributors Index