Donald P. Cushman - Böcker

Using the theatric metaphors of a passion play in Poland, simultaneous ethnic dramas in Yugoslavia, a heroic poem in Armenia, and a bunraku puppet play in the People's Republic of China, the authors of this book chronicle the massive confrontation by citizens through the Socialist Block with their communist governments in 1990-91. These historic and dynamic communication processes are analyzed and placed in theoretic perspective by three communication scholars from a political, rhetorical, and strategic interaction perspective.

High-Speed Management and Organizational Communication in the 1990s provides a unique, systematic, and practical treatment of the role communication plays in the new organizations. It treats organizational integration, coordination, and control as central communication processes and explores their transformation of traditional organizational topics such as leadership, corporate culture, teamwork, and continuous improvement programs.The central thesis of this analysis is that increasing the speed with which products get to market helps to make an organization more productive, develop better quality products, become more responsive to customer needs, and generate more profits for investors. Why and how this takes place as well as the central role communication plays in the process is treated here in detail.

The first book to discuss teamwork and the recent phenomena of high-speed management. It addresses the intersection of these two areas of research and organizational practiceTeamwork in the context of high-speed management has never before been treated systematically, and high-speed management as a concept or as a field of study has only been a recent phenomenon. This book addresses the intersection of these two areas of research and organizational practice. Both areas are seen as fundamental parts of the communication processes that sustain an organization's competitive advantage in an increasingly chaotic environment.What makes this book unique is that the subject of teamwork in high-speed management is treated at three important levels: philosophical, theoretical, and practical. Issues covered include: how organizational structure affects teamwork; how teams should anchor themselves and be anchored in organizational life; and how an organization should coalign its internal and external resources with its competitive environment.Finally, the book addresses and prescribes how organizations can meet the challenge of an uncertain future using the skills of teamwork and high-speed management successfully.

A practical and theoretical discussion of how to effectively communicate organizational change to management, employees, stockholders, and customers.Rapid and volatile organizational change is one of the most profound characteristics of our time. How to communicate the need for and the direction of change to stockholders, employees, customers, and management is the subject of this book.

Shows how organizational frame-breaking changes can be used in order for an organization to learn from its own experience and continually improve.Winning provides a theory of how and when to use various types of teamwork in a continuous improvement program. These include self-managed, cross-functional, benchmarking, outside linking and breakthrough teams. Also discussed are team leadership, team strategy, and examples of teamwork tools and outcomes. The book teaches how to win through continuous improvement programs.

Shows how organizational frame-breaking changes can be used in order for an organization to learn from its own experience and continually improve.Winning provides a theory of how and when to use various types of teamwork in a continuous improvement program. These include self-managed, cross-functional, benchmarking, outside linking and breakthrough teams. Also discussed are team leadership, team strategy, and examples of teamwork tools and outcomes. The book teaches how to win through continuous improvement programs.

Provides a new understanding of the role communication plays in integrating, controlling, and coordinating high performance organizations.High-speed management is used to competitive advantage by some of the most successful organizations in the world-General Electric; Toyota; ASEA, Brown, and Boveri; Motorola; Intel; and Matsushita. In these very successful companies fast cycle time or high-speed management translates into two important organizational capabilities. First, it creates a high level of performance that management can build into a firm's operating systems. More specifically, increases in effective communication are employed to eliminate bottlenecks, delays, and errors in production, cutting costs and improving quality. Second, high-speed management is an organizational strategy which continuously improves a firm's integration, coordination, and control systems. It transforms all of a firm's communication activities such as leadership, corporate climate, teamwork, worker and unit interfaces, process mapping, and outside linking processes into a more responsive customer adaptation system.

Focuses on and presents watershed research traditions in human communication (interpersonal, organizational, and mass communication).This sampling of watershed research traditions in interpersonal, organizational, and mass communication manifests how communication theory is developed, defended and extended at a philosophical, theoretical and practical level of inquiry from a plurality of research perspectives.The book includes the foundational works of Pearce, Cronen, and Associates on the coordinated management of meaning; Berger, Gudykunst, and Associates on uncertainty and anxiety reduction theory; Cushman, Nicotera and Associates on the communication rules involved in establishing and maintaining interpersonal relationships; Delia, Clark, and Associates on constructivism; Deetz, Mumby, and Associates on critical theory; Desmond and Associates on mass communication theory; Sanders and Gottman on communication sequences; Cushman, King, and Associates on high-speed management; and Philipsen and Associates on the ethnography of communication.

Focuses on and presents watershed research traditions in human communication (interpersonal, organizational, and mass communication).This sampling of watershed research traditions in interpersonal, organizational, and mass communication manifests how communication theory is developed, defended and extended at a philosophical, theoretical and practical level of inquiry from a plurality of research perspectives.The book includes the foundational works of Pearce, Cronen, and Associates on the coordinated management of meaning; Berger, Gudykunst, and Associates on uncertainty and anxiety reduction theory; Cushman, Nicotera and Associates on the communication rules involved in establishing and maintaining interpersonal relationships; Delia, Clark, and Associates on constructivism; Deetz, Mumby, and Associates on critical theory; Desmond and Associates on mass communication theory; Sanders and Gottman on communication sequences; Cushman, King, and Associates on high-speed management; and Philipsen and Associates on the ethnography of communication.

Explores the differential effects of recession on public and private sector organizations in America, Europe, and Asia.This book explores the differential effects of recession on public and private sector organizations in America, Europe, and Asia. In America, the last recession led private sector firms to lower their break-even points and the government to seek new sources of tax revenue. In Europe, both the public and private sector organizations focused on the outflow of jobs and the rise in unemployment due to high labor costs, high public support program costs, and the failure of the European Community to become a Common Market. In Asia, Japan underwent a large emigration of production offshore due to the high yen to dollar ratio, a lengthy recession, and a massive government aid program which failed. In Australia and China, the economies recovered from recession and both public and private sector organizations have designed new strategies to keep the economy moving.

This practical guide for managers demonstrates when, where, and how to implement significant organizational change through teamwork.This practical hands-on tool kit for managers demonstrates when, where, and how to implement significant organizational change through teamwork. The use of self-managed, cross-functional, benchmarking, and outside linking teams by high-performance firms is employed in a case study format.

Describes how private-sector management strategies can help governments obtain greater access to global resources, create more jobs, and provide better social services to their citizens.Transitions to Competitive Government demonstrates how government can add value to a region, a nation, a state, its citizens, and their social values through speed, consensus, and performance. It does this in three stages. First, it shows competitive government to be entrepreneurial in seeking resources, jobs, and social services. Second, it provides case studies that offer examples of the challenges faced, strategies utilized, and implementing processes employed by various levels of government. Third, it explicates a global benchmarking process for evaluating government reforms and their progress in yielding increased competitiveness.

Essays on how organizations effectively communicate strategy to optimize performance.Effectively communicating an organization's strategy is at the heart of achieving high performance. Organizational strategy manifests itself in different ways, employing differing tactics at the competitive, crisis, marketing, research and development, manufacturing, training, management, and leadership levels. This book explores each of these processes and provides case studies in the ways in which excellent organizations perform in each of these contexts. The essays focus on the what, when, where, and how aspects of excellence in communicating organizational strategy and explore effective practices in large organizations like Microsoft, medium-sized organizations like E-land, and small firms within the pharmaceutical industry.

Essays on how organizations effectively communicate strategy to optimize performance.Effectively communicating an organization's strategy is at the heart of achieving high performance. Organizational strategy manifests itself in different ways, employing differing tactics at the competitive, crisis, marketing, research and development, manufacturing, training, management, and leadership levels. This book explores each of these processes and provides case studies in the ways in which excellent organizations perform in each of these contexts. The essays focus on the what, when, where, and how aspects of excellence in communicating organizational strategy and explore effective practices in large organizations like Microsoft, medium-sized organizations like E-land, and small firms within the pharmaceutical industry.

Highlights successful communication practices at Dell, General Electric, Microsoft, and Monsanto.Through case studies of communication best practices at Dell, General Electric, Microsoft, and Monsanto, this book provides specific and powerful theories for leadership, marketing, and stockholder communication. Best practice limitations are also revealed in the cases of IBM, the Bumper Works, and Asea Brown and Boveri, where organizational learning, a firm's timeline, and corporate culture made implementation difficult. Taken collectively, these case studies suggest several ways in which benchmarking can become an important research methodology and theorist tool for understanding excellence in organizational practice.