Francis M. Duffy is currently professor of Administration and Supervision at Gallaudet University in the District of Columbia and a consultant specializing in organization improvement. In 1980, he was an honorary faculty member at the Harvard Graduate School of Education.

Most superintendents and professors of educational administration will appreciate the author's description of how to move schools from being mechanistic organizations to knowledge-creating places.

• 1 Standards, Assessment, and Accountability2 Developing and Managing Professional Intellect in School Systems3 Blueprints, Trestles, and Track4 Redesign the Entire School System5 Creating Strategic Alignment6 Evaluate Whole-System Performance7 What's This Thing Called Performance Management?8 Who's That Knocking at the Performance Management Door?9 Dancing on Ice10 Courage, Passion, and Vision