Improving Staff Effectiveness in Human Service Settings

Organizational Behavior Management Approaches

Inbunden, Engelska, 1984

2 371 kr

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Beskrivning

An insightful volume that demonstrates how human service managers and administrators can innovatively and successfully make their agencies more effective using the principles of organizational behavior management. Improving Staff Effectiveness in Human Service Settings demonstrates the potential of OBM for identifying, tracking, targeting, and evaluating problems. Researchers, academicians, and practitioners examine interventions with OBM that took place in actual human service settings in response to severe organizational and staff problems. This important volume is an excellent resource brimming with well-evaluated, cost-effective staff management strategies..

Produktinformation

Utgivningsdatum:1984-01-01
Mått:152 x 229 x undefined mm
Vikt:498 g
Format:Inbunden
Språk:Engelska
Antal sidor:212
Förlag:Taylor & Francis Inc
ISBN:9780866562829

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Mer om författaren

Frederiksen, Lee W; Riley, Anne W

Innehållsförteckning

Contents IntroductionSection I: A Perspective Organizational Behavior Management in Human Service Settings: Problems and Prospects Section II: Developing Approaches to Effectiveness An Organizational Behavior Management Approach to Quality Assurance in a Community Mental Health Center Process Versus Outcome Feedback and Goal Setting in a Human Service Organization Application of a Personalized System of Instruction to a Large, Personnel Training Program Section III: Applications Description and Evaluation of an Approach to Implementing Programs in Organizational Settings A Case Study in the Programming and Maintenance of Institutional Change Changing Patterns of Residential Care: A Case Study of Administrative and Program Changes A Case Study Examining the Effectiveness and Cost of Incentive Programs to Reduce Staff Absenteeism in a Preschool Author Index