ROBERT J. THIERAUF is Professor of Information and Decision Sciences at Xavier University and served as chairman of the Department of Management and Information Systems for thirteen years.

• Introduction to Effective Information Centers Getting Started on Effective Information Centers Planning for Effective Information Centers Planning an Overall Strategy for Information Centers Planning for Hardware and Software Integration Organization for Effective Information Centers Organization of Information Centers Staffing of Information Centers Training of End-Users Using Information Centers Control Over Effective Information Centers Control and Security Over Information Centers Management Guidelines for Effective Information Centers Management Guidelines to Integrate Interests of IC Professionals and End-users Management Guidelines for Information Center Professionals Management Guidelines for End-users Index

ROBERT J. THIERAUF is Professor of Information and Decision Sciences at Xavier University and served as chairman of the Department of Management and Information Systems for thirteen years.

• Introduction to Effective Information Centers Getting Started on Effective Information Centers Planning for Effective Information Centers Planning an Overall Strategy for Information Centers Planning for Hardware and Software Integration Organization for Effective Information Centers Organization of Information Centers Staffing of Information Centers Training of End-Users Using Information Centers Control Over Effective Information Centers Control and Security Over Information Centers Management Guidelines for Effective Information Centers Management Guidelines to Integrate Interests of IC Professionals and End-users Management Guidelines for Information Center Professionals Management Guidelines for End-users Index

ROBERT J. THIERAUF is Professor of Information and Decision Sciences at Xavier University and served as chairman of the Department of Management and Information Systems for thirteen years.

• Introduction to Effective Information Centers Getting Started on Effective Information Centers Planning for Effective Information Centers Planning an Overall Strategy for Information Centers Planning for Hardware and Software Integration Organization for Effective Information Centers Organization of Information Centers Staffing of Information Centers Training of End-Users Using Information Centers Control Over Effective Information Centers Control and Security Over Information Centers Management Guidelines for Effective Information Centers Management Guidelines to Integrate Interests of IC Professionals and End-users Management Guidelines for Information Center Professionals Management Guidelines for End-users Index