Amy S. Wharton is Professor Emerita of Sociology at Washington State University, USA.

"To my knowledge, there are no books that offer a wide and diverse set of readings on work experience in America."Stephen Sweet, Ithaca College"Working in America has been the backbone of my work courses since its publication. The articles and excerpts in this reader help my students understand work as a site where the inequalities of gender, race, class, and sexual orientation are recreated and perpetuated."Kevin D. Henson, Loyola University Chicago"The book offers a variety of materials that allow me the flexibility to offer a broad scope and challenging class."William T. Clute, University of Nebraska at Omaha

• Part I: Conceptual Foundations 1. Alienated Labour Karl Marx2. BureaucracyMax Weber 3. Fundamentals of Scientific ManagementFrederick Winslow Taylor4. The Division of LaborHarry Braverman 5. The Managed HeartArlie HochschildPart II: The New Workplace 6. The Rise of the Temp Economy in AmericaErin Hatton7. Beyond Carrots and Sticks: How Outsourcing Companies Manufacture Effort via "Permanent Pedagogy"Jeffrey J. Sallaz8. Work and Identity: How Precarious Workers Respond to ‘Personal Branding’ DiscourseSteven P. Vallas and Angèle Christin9. Precarious Futures: How White-Collar Workers Experience UnemploymentBenjamin H. Snyder10. Being Nowhere in the World: Indian Call Center Operators and the Transnational Service EconomyKiran MirchandaniPart III: On The Job 11. Algorithmic Control in Platform Food Delivery Work Kathleen Griesbach, Adam Reich, Luke Elliott-Negri, and Ruth Milkman12. Cool Clothes and Fun Times? Consumer Identity in Retail Clothing WorkKyla Walters and Joya Misra 13. ‘I Can Never Be Too Comfortable’: Race, Gender, and Emotion at the Hospital BedsideMarci D. Cottingham, Austin H. Johnson, and Rebecca J. Erickson 14. Creative Freelancers: Occupational Community and Crowdsourced WorkDavid Schwartz15. The Portfolio Ideal Worker: Insecurity and Inequality in the New EconomyMegan Tobias NeelyPart IV: The Changed Landscape Of Opportunity 16. Mock Schedules and the Meaning of ‘Flexible Employment’ for Undocumented WorkersBrian W. Halpin17. Working for Redemption: Incarcerated Black Women and Punishment in the Labor Market Susila Gurusami18. Moral Storytelling: Employers’ Use of Credit Reports in Hiring DecisionsBarbara Kiviat 19. How Does a Silicon Valley Company Approach Gender Equality Change?Alison T. Wynn20. How Much is Too Much? The High Pay of CEOs Esra Burak Part V: Work And Family 21. How Do Mothers Make Sense of Work-Family Conflict? A Cross-National Interview StudyCaitlyn Collins22. Signaling Parenthood: Managing the Motherhood Penalty and Fatherhood Premium in the U.S. Service Sector Sigrid Luhr23. Returning to Work After a Job Loss: How Class and Gender Shape Workers’ DecisionsSarah Damaske24. The Gendered Pandemic: The Implications of COVID‐19 for Work and FamilyJill E. Yavorsky, Yue Qian, and Amanda C. Sargent

Amy S. Wharton is Professor Emerita of Sociology at Washington State University, USA.

"To my knowledge, there are no books that offer a wide and diverse set of readings on work experience in America."Stephen Sweet, Ithaca College"Working in America has been the backbone of my work courses since its publication. The articles and excerpts in this reader help my students understand work as a site where the inequalities of gender, race, class, and sexual orientation are recreated and perpetuated."Kevin D. Henson, Loyola University Chicago"The book offers a variety of materials that allow me the flexibility to offer a broad scope and challenging class."William T. Clute, University of Nebraska at Omaha

• Part I: Conceptual Foundations 1. Alienated Labour Karl Marx2. BureaucracyMax Weber 3. Fundamentals of Scientific ManagementFrederick Winslow Taylor4. The Division of LaborHarry Braverman 5. The Managed HeartArlie HochschildPart II: The New Workplace 6. The Rise of the Temp Economy in AmericaErin Hatton7. Beyond Carrots and Sticks: How Outsourcing Companies Manufacture Effort via "Permanent Pedagogy"Jeffrey J. Sallaz8. Work and Identity: How Precarious Workers Respond to ‘Personal Branding’ DiscourseSteven P. Vallas and Angèle Christin9. Precarious Futures: How White-Collar Workers Experience UnemploymentBenjamin H. Snyder10. Being Nowhere in the World: Indian Call Center Operators and the Transnational Service EconomyKiran MirchandaniPart III: On The Job 11. Algorithmic Control in Platform Food Delivery Work Kathleen Griesbach, Adam Reich, Luke Elliott-Negri, and Ruth Milkman12. Cool Clothes and Fun Times? Consumer Identity in Retail Clothing WorkKyla Walters and Joya Misra 13. ‘I Can Never Be Too Comfortable’: Race, Gender, and Emotion at the Hospital BedsideMarci D. Cottingham, Austin H. Johnson, and Rebecca J. Erickson 14. Creative Freelancers: Occupational Community and Crowdsourced WorkDavid Schwartz15. The Portfolio Ideal Worker: Insecurity and Inequality in the New EconomyMegan Tobias NeelyPart IV: The Changed Landscape Of Opportunity 16. Mock Schedules and the Meaning of ‘Flexible Employment’ for Undocumented WorkersBrian W. Halpin17. Working for Redemption: Incarcerated Black Women and Punishment in the Labor Market Susila Gurusami18. Moral Storytelling: Employers’ Use of Credit Reports in Hiring DecisionsBarbara Kiviat 19. How Does a Silicon Valley Company Approach Gender Equality Change?Alison T. Wynn20. How Much is Too Much? The High Pay of CEOs Esra Burak Part V: Work And Family 21. How Do Mothers Make Sense of Work-Family Conflict? A Cross-National Interview StudyCaitlyn Collins22. Signaling Parenthood: Managing the Motherhood Penalty and Fatherhood Premium in the U.S. Service Sector Sigrid Luhr23. Returning to Work After a Job Loss: How Class and Gender Shape Workers’ DecisionsSarah Damaske24. The Gendered Pandemic: The Implications of COVID‐19 for Work and FamilyJill E. Yavorsky, Yue Qian, and Amanda C. Sargent

Amy S. Wharton is Professor Emerita of Sociology at Washington State University, USA.

"To my knowledge, there are no books that offer a wide and diverse set of readings on work experience in America."Stephen Sweet, Ithaca College"Working in America has been the backbone of my work courses since its publication. The articles and excerpts in this reader help my students understand work as a site where the inequalities of gender, race, class, and sexual orientation are recreated and perpetuated."Kevin D. Henson, Loyola University Chicago"The book offers a variety of materials that allow me the flexibility to offer a broad scope and challenging class."William T. Clute, University of Nebraska at Omaha

• Part I: Conceptual Foundations 1. Alienated Labour Karl Marx2. BureaucracyMax Weber 3. Fundamentals of Scientific ManagementFrederick Winslow Taylor4. The Division of LaborHarry Braverman 5. The Managed HeartArlie HochschildPart II: The New Workplace 6. The Rise of the Temp Economy in AmericaErin Hatton7. Beyond Carrots and Sticks: How Outsourcing Companies Manufacture Effort via "Permanent Pedagogy"Jeffrey J. Sallaz8. Work and Identity: How Precarious Workers Respond to ‘Personal Branding’ DiscourseSteven P. Vallas and Angèle Christin9. Precarious Futures: How White-Collar Workers Experience UnemploymentBenjamin H. Snyder10. Being Nowhere in the World: Indian Call Center Operators and the Transnational Service EconomyKiran MirchandaniPart III: On The Job 11. Algorithmic Control in Platform Food Delivery Work Kathleen Griesbach, Adam Reich, Luke Elliott-Negri, and Ruth Milkman12. Cool Clothes and Fun Times? Consumer Identity in Retail Clothing WorkKyla Walters and Joya Misra 13. ‘I Can Never Be Too Comfortable’: Race, Gender, and Emotion at the Hospital BedsideMarci D. Cottingham, Austin H. Johnson, and Rebecca J. Erickson 14. Creative Freelancers: Occupational Community and Crowdsourced WorkDavid Schwartz15. The Portfolio Ideal Worker: Insecurity and Inequality in the New EconomyMegan Tobias NeelyPart IV: The Changed Landscape Of Opportunity 16. Mock Schedules and the Meaning of ‘Flexible Employment’ for Undocumented WorkersBrian W. Halpin17. Working for Redemption: Incarcerated Black Women and Punishment in the Labor Market Susila Gurusami18. Moral Storytelling: Employers’ Use of Credit Reports in Hiring DecisionsBarbara Kiviat 19. How Does a Silicon Valley Company Approach Gender Equality Change?Alison T. Wynn20. How Much is Too Much? The High Pay of CEOs Esra Burak Part V: Work And Family 21. How Do Mothers Make Sense of Work-Family Conflict? A Cross-National Interview StudyCaitlyn Collins22. Signaling Parenthood: Managing the Motherhood Penalty and Fatherhood Premium in the U.S. Service Sector Sigrid Luhr23. Returning to Work After a Job Loss: How Class and Gender Shape Workers’ DecisionsSarah Damaske24. The Gendered Pandemic: The Implications of COVID‐19 for Work and FamilyJill E. Yavorsky, Yue Qian, and Amanda C. Sargent