Subodh Kesharwani; School of Management Studies, Indira Gandhi National Open University, New Delhi, IndiaDevendra K Dhusia; Department of Commerce and Business Studies, Jamia Millia Islamia New Delhi, India

• 1. Conservation of Biodiversity through ITNeelam G. Tikkha2. Role of IT in Banking IndustrySurender Kumar Gupta and Savi Chanana3. Software Reliability MetricsR. C. Tripathi4. Sustainable Growth with Green BankingNamita Rajput, Bharti, Saachi Bhutani and Shelly Oberoi5. Emerging Trends in Cyber CrimesDevika Singh6. Fuzzy Based Multi Criteria Decision-MakingBasant Chaurasia, Dixit Garg and Ashish Agarwal7. Satisfaction and Behavior of IT Working ProfessionalsPuja Khatri and Neha Raheja8. Generational Diversity in the Education SectorNamita Rajput, Ritu Kochhar Nee Bali and Deepti Kesarwani9. Environmentally Sustainable Business PracticesNamita Rajput and Neelam Jhawar10. Modern Communication Technology Himanshu Shekhar Singh11. WTO in Textile Industry J. R. Dikshit, P. C. Basak and Kamal Vagrecha12. Lab Experience in Computer Security Joon Son, Vijay Bhuse, Lotfi Ben Othmane and Leszek Lilien13. Innovation Competitiveness in Software Industry Joseé Guadalupe Vargas Hernandez and Omar C. Vargas-Gonzalez14. Liquidity and Profitability in Commercial Banks Urmila Bharti and Surender Singh15. Productivity Measurement of An Industry Neeraj Kumar Singh and Dalip Raina16. SERVQUAL in Banking Industry Ishaan Seth, Shivali and Ashish Garg17. Turnaround Strategies in Indian Industry J. R. Dikshit1, P. C. Basak and Kamal Vagrecha18. SERVQUAL Applications in Food & Beverages Rupali Khanna and Ankita Sang19. Technology in Globalization Tripti Lamba and Harmeet Malhotra20. Issues in Enterprise Information Systems Ammar Rashid, Kamarul Faizal Hashim and Quik Wee Hock21. Enterprise Class Model to Integrate Database Amita Jain and Devendra K. Tayal22. Relationship Perceived in IT Organisation Puja Khatri and Pragya Gupta23. Index

Subodh Kesharwani; School of Management Studies, Indira Gandhi National Open University, New Delhi, IndiaDevendra K Dhusia; Department of Commerce and Business Studies, Jamia Millia Islamia New Delhi, India

• 1. Conservation of Biodiversity through ITNeelam G. Tikkha2. Role of IT in Banking IndustrySurender Kumar Gupta and Savi Chanana3. Software Reliability MetricsR. C. Tripathi4. Sustainable Growth with Green BankingNamita Rajput, Bharti, Saachi Bhutani and Shelly Oberoi5. Emerging Trends in Cyber CrimesDevika Singh6. Fuzzy Based Multi Criteria Decision-MakingBasant Chaurasia, Dixit Garg and Ashish Agarwal7. Satisfaction and Behavior of IT Working ProfessionalsPuja Khatri and Neha Raheja8. Generational Diversity in the Education SectorNamita Rajput, Ritu Kochhar Nee Bali and Deepti Kesarwani9. Environmentally Sustainable Business PracticesNamita Rajput and Neelam Jhawar10. Modern Communication Technology Himanshu Shekhar Singh11. WTO in Textile Industry J. R. Dikshit, P. C. Basak and Kamal Vagrecha12. Lab Experience in Computer Security Joon Son, Vijay Bhuse, Lotfi Ben Othmane and Leszek Lilien13. Innovation Competitiveness in Software Industry Joseé Guadalupe Vargas Hernandez and Omar C. Vargas-Gonzalez14. Liquidity and Profitability in Commercial Banks Urmila Bharti and Surender Singh15. Productivity Measurement of An Industry Neeraj Kumar Singh and Dalip Raina16. SERVQUAL in Banking Industry Ishaan Seth, Shivali and Ashish Garg17. Turnaround Strategies in Indian Industry J. R. Dikshit1, P. C. Basak and Kamal Vagrecha18. SERVQUAL Applications in Food & Beverages Rupali Khanna and Ankita Sang19. Technology in Globalization Tripti Lamba and Harmeet Malhotra20. Issues in Enterprise Information Systems Ammar Rashid, Kamarul Faizal Hashim and Quik Wee Hock21. Enterprise Class Model to Integrate Database Amita Jain and Devendra K. Tayal22. Relationship Perceived in IT Organisation Puja Khatri and Pragya Gupta23. Index

Subodh Kesharwani; School of Management Studies, Indira Gandhi National Open University, New Delhi, IndiaDevendra K Dhusia; Department of Commerce and Business Studies, Jamia Millia Islamia New Delhi, India

• 1. Conservation of Biodiversity through ITNeelam G. Tikkha2. Role of IT in Banking IndustrySurender Kumar Gupta and Savi Chanana3. Software Reliability MetricsR. C. Tripathi4. Sustainable Growth with Green BankingNamita Rajput, Bharti, Saachi Bhutani and Shelly Oberoi5. Emerging Trends in Cyber CrimesDevika Singh6. Fuzzy Based Multi Criteria Decision-MakingBasant Chaurasia, Dixit Garg and Ashish Agarwal7. Satisfaction and Behavior of IT Working ProfessionalsPuja Khatri and Neha Raheja8. Generational Diversity in the Education SectorNamita Rajput, Ritu Kochhar Nee Bali and Deepti Kesarwani9. Environmentally Sustainable Business PracticesNamita Rajput and Neelam Jhawar10. Modern Communication Technology Himanshu Shekhar Singh11. WTO in Textile Industry J. R. Dikshit, P. C. Basak and Kamal Vagrecha12. Lab Experience in Computer Security Joon Son, Vijay Bhuse, Lotfi Ben Othmane and Leszek Lilien13. Innovation Competitiveness in Software Industry Joseé Guadalupe Vargas Hernandez and Omar C. Vargas-Gonzalez14. Liquidity and Profitability in Commercial Banks Urmila Bharti and Surender Singh15. Productivity Measurement of An Industry Neeraj Kumar Singh and Dalip Raina16. SERVQUAL in Banking Industry Ishaan Seth, Shivali and Ashish Garg17. Turnaround Strategies in Indian Industry J. R. Dikshit1, P. C. Basak and Kamal Vagrecha18. SERVQUAL Applications in Food & Beverages Rupali Khanna and Ankita Sang19. Technology in Globalization Tripti Lamba and Harmeet Malhotra20. Issues in Enterprise Information Systems Ammar Rashid, Kamarul Faizal Hashim and Quik Wee Hock21. Enterprise Class Model to Integrate Database Amita Jain and Devendra K. Tayal22. Relationship Perceived in IT Organisation Puja Khatri and Pragya Gupta23. Index