Applications of AI and LLMs in Production and Services Industries

Artificial Intelligence (AI) and Large Language Models (LLM) are not a thing of the future anymore but the engines of industrial transformation of the present day. Applications of AI and LLM in production and services industries bridge the gap between leading-edge research and practice. This anthology includes the leading scholars of the world to discuss the change in manufacturing floors and even in the customer service centers through the use of AI-driven automation, predictive analytics, and LLM-powered interactions. This book presents a practical roadmap of sustainable growth of businesses by covering smart manufacturing and predictive maintenance, intelligent chatbots, and operational efficiency. It does not only deal with technical integration but also with the ethical aspect, cross-industry case studies, and future trends. For an industry professional, researcher, or technology leader, this book will provide the competencies and knowledge to leverage AI and LLMs and gain competitive advantage.KEY FEATURES (USPs)Comprehensive Coverage—Includes both production (manufacturing, automation) and service (customer experience, healthcare, retail) sectors in a single frameworkReal-World Case Studies—Contains practical applications and examples in the world industries and academicsActionable Insights—Concentrates on how to operate efficiently and predictively and make decisions and be ethical in implementationFuture-Ready Perspective—Discusses new trends, the development of LLM, and the definite way to adopt AIMultidisciplinary Expert Contributions—Written by top researchers and practitioners in the fields of computer science, engineering, and business