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      1. Ekonomi och Ledarskap
      2. Företagsekonomi
      3. Försäljning och marknadsföring

      Social Marketing

      Behavior Change for Good

      AvNancy R. Lee,Philip Kotler

      Häftad, Engelska, 2023

      825 kr

      Beställningsvara. Skickas inom 3-6 vardagar. Fri frakt över 249 kr.

      Beskrivning

      Successful social marketing holds the power to change the world.  Social Marketing: Behavior Change for Good, 7th Edition is the definitive guide for designing and implementing memorable social marketing campaigns. Authors Nancy R. Lee, Philip Kotler, and Julie Colehour present a proven 10-step strategic marketing plan and guides students through each stage of the process. The 7th Edition is packed with 12 new cases and dozens of new examples related to today's most pressing social problems including the COVID-19 pandemic, natural disasters, equity and inclusion, and homelessness. The new edition also includes significantly expanded coverage of social media. Whether your students are on a mission to improve public health,  protect the environment, or galvanize their community, they will find Social Marketing an invaluable resource.

      Produktinformation

      • Utgivningsdatum:2023-06-16
      • Mått:187 x 231 x 34 mm
      • Vikt:980 g
      • Format:Häftad
      • Språk:Engelska
      • Antal sidor:576
      • Upplaga:7
      • Förlag:SAGE Publications
      • ISBN:9781071851647

      Utforska kategorier

      • Försäljning och marknadsföring inom Ekonomi och Ledarskap

      Mer om författaren

      Nancy R. Lee, is president of Social Marketing Services, Inc., in Seattle, Washington, a strategic advisor for social marketing campaigns at C+C in Seattle, an affiliate instructor at the University of Washington, where she teaches social marketing. With more than 35 years of practical marketing experience in the public and private sectors, Ms. Lee has held numerous corporate marketing positions, including vice president and director of marketing for Washington State’s second-largest bank and director of marketing for the region’s Children’s Hospital and Medical Center.Ms. Lee has participated in the development of more than 250 social marketing campaign strategies for public sector agencies, and consulted with more than 100 nonprofit organizations . Clients in the public sector include the Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA), Washington State Department of Health, Office of Crime Victims Advocacy, County Health and Transportation Departments, Department of Ecology, Department of Fisheries and Wildlife, Washington Traffic Safety Commission, City of Seattle, and Office of Superintendent of Public Instruction. Campaigns developed for these clients targeted issues listed below:·       Health: COVID-19, opioid overdose, teen pregnancy prevention, HIV/AIDS prevention, nutrition education, sexual assault, diabetes prevention, adult physical activity, tobacco control, arthritis diagnosis and treatment, immunizations, dental hygiene, senior wellness, and eating disorder awareness·       Safety: texting and driving, drowning prevention, senior fall prevention, underage drinking and driving, youth suicide prevention, binge drinking, pedestrian safety, and safe gun storage·       Environment: natural gardening, preservation of fish and wildlife habitats, grass fires, recycling, trip reduction, water quality, and water and power conservationShe has conducted social marketing workshops around the world (Uganda, Jordan, South Africa, Ghana, Ireland, Scotland, Australia, Singapore, Canada, Indonesia, India, Bangladesh, Venezuela, Japan, Haiti) for more than 4,000 public sector employees involved in developing behavior change campaigns in the areas of health, safety, the environment, and financial well-being. She has been a keynote speaker on social marketing at conferences for public health, improved water quality, energy conservation, family planning, nutrition, recycling, teen pregnancy prevention, influencing financial behaviors, wildfire prevention, litter control, and foodwaste reduction.Ms. Lee has coauthored eleven other books with Philip Kotler: Social Marketing: Improving the Quality of Life (2002); Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause (2005); Marketing in the Public Sector: A Roadmap for Improved Performance (2006); Social Marketing: Influencing Behaviors for Good (2008 and 2011); Social Marketing: Changing Behaviors for Good (2016); GOOD WORKS! Marketing and Corporate Initiatives That Build a Better World... And the Bottom Line (2012); Up and Out of Poverty: The Social Marketing Solution (2009); Social Marketing in Public Health (2010); Social Marketing to Protect the Environment (2011); Success in Social Marketing: 100 Case Studies From Around the Globe (2022). She also authored a book Policymaking for Citizen Behavior Change: A Social Marketing Approach (2017) andhas contributed articles to the Stanford Social Innovation Review, Social Marketing Quarterly, Journal of Social Marketing, and The Public Manager. (See more on Nancy Lee at www.socialmarketingservice.com.)Philip Kotler, is the S. C. Johnson & Son Distin­guished Professor of International Marketing emeritus at the Kellogg School of Management, Northwestern University, Evanston, Illinois. Kellogg was twice voted Best Business School in Business Week’s survey of U.S. business schools. It is also rated Best Business School for the Teaching of Marketing. Professor Kotler has significantly contributed to Kellogg’s success through his many years of research and teaching there.He received his master’s degree at the University of Chicago and his Ph.D. degree at MIT, both in economics. He did postdoctoral work in mathematics at Harvard University and in behavioral science at the University of Chicago.Professor Kotler is the author or co-author of  90 books including Marketing Management, the most widely used marketing book in graduate business schools worldwide; Principles of Marketing; Marketing Models; Strategic Marketing for Non-Profit Organizations; The New Competition; High Visibility; Social Marketing; Marketing Places; Marketing for Congregations; Marketing for Hospitality and Tourism; The Marketing of Nations; Marketing 3.0; Good Works; Market Your Way to Growth; Winning Global Markets; Kotler on Marketing; Confronting Capitalism; Democracy in Decline: and Advancing the Common Good. He has published over 170 articles in leading journals, several of which have received best-article awards.Professor Kotler was the first recipient of the Distinguished Marketing Educator Award (1985) given by the American Marketing Association (AMA). The European Association of Marketing Consultants and Sales Trainers awarded him their prize for Marketing Excellence. He was chosen as the Leader in Marketing Thought by the Academic Members of the AMA in a 1975 survey. He also received the 1978 Paul Converse Award of the AMA, honoring his original contribution to marketing. In 1995, Sales and Marketing Executives International (SMEI) named him Marketer of the Year. In 2012 he received the William L. Wilkie “Marketing for a Better World: Award of the American Marketing Association Foundation (AMAF).” In 2014, he was inducted into the AMA Marketing Hall of Fame. He was the first chosen Legend in Marketing and his work was published and reviewed in nine volumes.Professor Kotler has consulted for such companies as IBM, General Electric, AT&T, Honeywell, Bank of America, Merck, and others in the areas of marketing strategy and planning, marketing organization, and international marketing.He has been chairman of the College of Marketing of the Institute of Management Sciences, director of the American Marketing Association, trustee of the Marketing Science Institute, director of the MAC Group, former member of the Yankelovich Advisory Board, and a member of the Copernicus Advisory Board. He was a member of the Board of Governors of the School of the Art Institute of Chicago and a member of the advisory board of the Drucker Foundation. He has received 22 honorary doctoral degrees from Stockholm University, University of Zurich, Athens University of Economics and Business, DePaul University, the Cracow School of Business and Economics, Groupe H.E.C. in Paris, the University of Economics and Business Administration in Vienna, the Catholic University of Santo Domingo, the Budapest School of Economic Science and Public Administration, and several other universities.He has traveled extensively throughout Europe, Asia, and South America, advising and lecturing to many companies and organizations. This experience expands the scope and depth of his programs, enhancing them with an accurate global perspective.Julie Colehour is an owner of C+C, a 100-person social marketing firm with the purpose of creating campaigns that help take care of people and the planet (www.cplusc.com). She is also a founding board member of the Pacific Northwest Social Marketing Association (PNSMA) serving as the board’s Vice President from 2014-2021. In 2011, she led a team of volunteers that created the annual PNSMA SPARKS conference which attracts hundreds of social marketers each year to learn about social marketing innovations and best practices. Ms. Colehour has led teams to create social marketing campaigns that address COVID-19, climate, waste prevention, healthcare, STDs, substance use disorders, water conservation, wildfires, distracted driving, litter, suicide and recycling. Most recently, she has been helping the Washington State Department of Health (WA DOH) with their COVID-19 response which has included a rapid-turn approach to increase adoption of COVID preventative behaviors and vaccine adoption. This work contributed to Washington state being the fourth lowest in the nation for COVID-19 deaths per 100K people. She has also helped support the EPA’s ENERGY STAR® program for the past twenty-five years including co-leading the original national launch plan that led to a 41 percent national awareness of the ENERGY STAR® label in just three years.Ms. Colehour is frequently called upon to speak on social marketing at venues across the country and has helped hundreds of organizations with planning and implementing social marketing campaigns. She has conducted social marketing trainings sessions for many organizations including EPA, NOAA, Waste Management, Puget Sound Energy, the U.S. Department of Energy and the Consortium for Energy Efficiency, WaterSense and WA DOH.Ms. Colehour is co-author of The Environmental Marketing Imperative (Probus Publishing) and for the social marketing chapter in the upcoming Be the Change textbook (Oxford Publishing). She led the charge in 2014 on two energy-efficient lighting social marketing pilot programs for ENERGY STAR for which the results were presented at the BECC conference and published in the Social Marketing Quarterly Journal. Ms. Colehour has received professional recognition for her work including being named the Puget Sound Chapter of PRSA 2021 PR Professional of the Year, the 2017 Person of the Year at the NW Marketing Awards, one of PRovoke′s 2019 Top 25 Innovators and the one of The Puget Sound Business Journal’s 40 under 40 young outstanding executives in 2001. Ms. Colehour’s work has also been recognized with many awards (Silver Anvils, SABRES, PRWeek Awards, Addys, Emmys) including being recognized in 2021 for the COVID-19 work for the WA DOH by winning the Best of Silver Anvils award from PRSA and a Global SABRE award. In 2022, C+C was named the SMANA Outstanding Agency for its commitment to the elimination of social disparities at the USF Social Marketing Conference. This award recognized Ms. Colehour and her team’s work on the Vacúnate Mijo/Mija campaign for WA DOH that helped increase COVID-19 vaccination rates among the Hispanic/Latino community.

      Recensioner i media

      relevant content to the course

      Innehållsförteckning

      • ForewordPart I • Understanding Social MarketingCHAPTER 1 • Defining and Distinguishing Social MarketingWhat Is Social Marketing?Where and When Did Social Marketing Originate?How Does It Differ From Commercial Marketing?How Does Social Marketing Differ From Other Disciplines?Who Does Social Marketing?What Social Issues Can Benefit?Other Ways to Impact Social IssuesSocial Marketing Upstream and MidstreamCHAPTER 2 • 10-Step Strategic Planning ModelA 10-Step Planning ModelWhy Is Systematic Planning Important?Where Does Research Fit In?CHAPTER 3 • Research OptionsMajor Marketing Research TerminologySteps in Developing a Research PlanResearch That Won’t “Break the Bank”CHAPTER 4 • Behavior Change Theories, Models, and FrameworksInforming Selection of Priority AudiencesInforming Behavior Objectives and GoalsDeepening Understanding of Audience Barriers, Benefits, Motivators, the Competition, and Influential OthersInspiring Development of Marketing Intervention Mix StrategiesPart II • Determining Plan Purpose, Focus, Audience, Behaviors, InsightsCHAPTER 5 • Steps 1 & 2: Social Issue, DEI Considerations, Purpose, Focus, Situation AnalysisStep 1: Describe Social Issue, DEI Considerations, Background, Purpose, and FocusStep 2: Conduct Situation Analysis and Review Prior EffortsThe Role of Exploratory Research When Choosing FocusEthical Considerations When Choosing FocusCHAPTER 6 • Step 3: Selecting Priority AudiencesStep 3: Select Priority AudiencesSteps in Selecting Priority AudiencesVariables Used to Segment MarketsCriteria for Evaluating SegmentsHow Priority Audiences Are SelectedEthical Considerations When Selecting Priority AudiencesCHAPTER 7 • Step 4: Behavior Objectives and Target GoalsStep 4: Set Behavior Objectives and GoalsBehavior ObjectivesKnowledge and Belief ObjectivesTarget GoalsEthical Considerations Setting Objectives and GoalsCHAPTER 8 • Step 5: Audience InsightsStep 5: Identify Audience InsightsWhat You Need to Know About Your Priority AudienceHow to Learn More About Priority AudienceHow Insights Help Develop StrategyPotential RevisionsEthical Considerations When Researching Priority AudiencePart III • Developing Marketing Intervention StrategiesCHAPTER 9 • Step 6: Crafting a Desired PositioningPositioning DefinedStep 6: Develop Positioning StatementHow Positioning Relates to BrandingEthical Considerations for Developing a Positioning StatementCHAPTER 10 • Step 7.1: Product: Creating a Product PlatformProduct: The First “P”Step 7.1: Develop the Social Marketing Product PlatformDecisions Regarding Tangible GoodsDecisions Regarding ServicesBrandingCHAPTER 11 • Step 7.2: Price: Determining Incentives and DisincentivesPrice: The Second “P”Step 7.2: Determine Incentives and Disincentives: Six Options to ConsiderMore on Commitments and PledgesSetting Prices for Tangible Goods and ServicesCHAPTER 12 • Step 7.3: Place: Making Access Convenient and PleasantPlace: The Third “P"Step 7.3: Develop Place StrategyEthical Considerations When Selecting Distribution ChannelsCHAPTER 13 • Step 7.4: Promotion: Deciding on Messages, Messengers, Creative Strategies, and Communication ChannelsPromotion: The Fourth “P”Message StrategyMessenger StrategyCreative StrategyPretestingSelecting Communication ChannelsFactors Guiding Communication Channel DecisionsEthical Considerations Related to Promotion StrategiesPart IV • Managing Social Marketing ProgramsCHAPTER 14 • Step 8: Monitoring and EvaluationStep 8: Develop a Plan for EvaluationWhy Are You Conducting This Measurement?What Will You Measure?How Will You Measure?When Will You Measure?How Much Will It Cost?Ethical Considerations in Evaluation PlanningCHAPTER 15 • Step 9: Budget and Funding PlansStep 9: Budgets and Funding SourcesDetermining BudgetsFinding Sources for Additional FundingAppealing to FundersRevising Your PlanEthical Considerations When Establishing FundingCHAPTER 16 • Step 10: Implementation and Sustaining Behaviors PlansStep 10: Complete an Implementation PlanPhasingSustainabilitySharing and Selling Your PlanEthical Considerations When Implementing PlansEpilogueAppendixReferencesIndex
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