Organization of the Future 2

Frances Hesselbein is the founding president and current chairman of the Board of Governors of the Leader to Leader Institute and editor in chief of its journal Leader to Leader. She served as CEO of the Girl Scouts of the USA and was awarded the Presidential Medal of Freedom, the highest civilian honor in the United States. In addition, she has been awarded honorary doctoral degrees from 20 colleges and universitiesMarshall Goldsmith has been recognized by the American Management Association as one of 50 great thinkers who have influenced the field of management and by BusinessWeek as one of the most influential practitioners in the history of leadership development. In addition to The Leader of the Future 2, Dr. Goldsmith is the author or coeditor of 22 books including the best-seller, What Got You Here Won't Get You There.Established in 1990 as the Peter F. Drucker Foundation for Nonprofit Management, the Leader to Leader Institute furthers its mission—to strengthen the leadership of the social sector—by providing social sector leaders with essential leadership wisdom, inspiration, and resources to lead for innovation and to build vibrant social sector organizations.

• Preface xiFrances HesselbeinIntroduction xiiiMarshall GoldsmithPART ONE: STRATEGY AND VISION: SETTING THE DIRECTION OF THE ORGANIZATION OF THE FUTURE 11 Outsmart Your Rivals by Seeing What Others Don’t 3Jim Champy2 Organization Is Not Structure but Capability 13Dave Ulrich and Norm Smallwood3 The Leader’s Mandate: Create a Shared Sense of Destiny 27James M. Kouzes and Barry Z. Posner4 A Different Kind of Company 37Srikumar S. Rao5 Free to Choose: How American Managers Can Create Globally Competitive Workplaces 49James O’Toole6 Managing the Whole Mandate for the Twenty-First Century: Ditching the Quick-Fix Approach to Management 63Paul Borawski and Maryann BrennanPART TWO: ORGANIZATIONAL CULTURE: VALUES, EMOTIONS, HOPE, ETHICS, SPIRIT, AND BEHAVIOR 757 The Values That Build a Strong Organization 77Thomas J. Moran8 Revisiting the Concept of the Corporation 88Charles Handy9 Mobilizing Emotions for Performance: Making the Most of the Informal Organization 98Jon R. Katzenbach and Zia Khan10 Beyond Retirement: Mature Workers Are Essential Talent for Organizations of the Future 112Richard J. Leider11 The Best Hope for Organizations of the Future: A Functioning Society 120Ira A. Jackson12 Reframing Ethics, Spirit, and Soul 132Lee G. Bolman and Terrence E. Deal13 Environment Drives Behavior and Expectations 145Bill Strickland with Regina CroninPART THREE: DESIGNING THE ORGANIZATION OF THE FUTURE 15714 Dynamic Organizations for an Entrepreneurial Age 159Christopher Gergen and Gregg Vanourek15 Multidimensional, Multinational Organizations of the Future 174Jay R. Galbraith16 Designing Organizations That Are Built to Change 188Edward E. Lawler III and Christopher G. Worley17 Refounding a Movement: Preparing a One-Hundred- Year-Old Organization for the Future 203Kathy Cloninger18 Three Challenges Facing Nonprofi ts of the Future: People, Funding, and Strategy 217Roxanne Spillett19 Pioneering the College of the Future: Building as We Walk 228Darlyne BaileyPART FOUR: WORKING TOGETHER 24320 The Organization of the Future Will Foster an Inclusive Environment 245Lee Cockerell21 The Leader as Subculture Manager 258Edgar H. Schein22 The New High-Performance, Horizontal Organization 268Howard M. GuttmanPART FIVE: LEADERSHIP 28323 The Leadership Blueprint to Achieve Exponential Growth 285David G. Thomson24 Leadership Judgment: The Essence of a Good Leader 297Noel M. Tichy and Christopher DeRose25 The Leader of the Future 310William A. Cohen26 Leadership by Perpetual Practice 321Debbe KennedyIndex 337