Davina Allen is a Professor of Health Care Delivery and Organization at Cardiff University, UK, a member of the Sociology of Health & Illness editorial team and Editorial Board member of the Journal of Health Services Research and Policy.Jeffrey Braithwaite is Foundation Director, Australian Institute of Health Innovation, Director, Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia.Jane Sandall is a Professor of Social Science and Women’s Health and co-leads King’s Improvement Science at King’s College, London.Justin Waring is Professor of Organisational Sociology and Director of the Centre for Health Innovation, Leadership & Learning at Nottingham University Business School, UK.

"This Monograph would sit well in a health manager's set of reference books.... Congratulations to the editors and contributing authors for this contribution of knowledge and learning relevant to the needs of those of us engaged in health systems as managers, educators, researchers and reformists."—Dr DS Briggs, The Asia Pacific Journal of Health Management, Volume 12 - Issue 1 - 2017

• Notes on Contributors vii1 Towards a sociology of healthcare safety and quality 1Davina Allen, Jeffrey Braithwaite, Jane Sandall and Justin Waring2 Healthcare quality and safety: a review of policy, practice and research 18Justin Waring, Davina Allen, Jeffrey Braithwaite and Jane Sandall3 What is the role of individual accountability in patient safety? A multi-site ethnographic study 36Emma-Louise Aveling, Michael Parker and Mary Dixon-Woods4 Enacting corporate governance of healthcare safety and quality: a dramaturgy of hospital boards in England 52Tim Freeman, Ross Millar, Russell Mannion and Huw Davies5 The social practice of rescue: the safety implications of acute illness trajectories and patient categorisation in medical and maternity settings 69Nicola Mackintosh and Jane Sandall6 Sensemaking and the co-production of safety: a qualitative study of primary medical care patients 87Penny Rhodes, Ruth McDonald, Stephen Campbell, Gavin Daker-White aand Caroline Sanders7 Chains of (dis)trust: exploring the underpinnings of knowledge-sharing and quality care across mental health services 102Patrick R. Brown and Michael W. Calnan8 Spatio-temporal elements of articulation work in the achievement of repeat prescribing safety in UK general practice 121Suzanne Grant, Jessica Mesman and Bruce Guthrie9 Infections and interaction rituals in the organisation: clinician accounts of speaking up or remaining silent in the face of threats to patient safety 140Julia E. SzymczakIndex 155

Davina Allen is a Professor of Health Care Delivery and Organization at Cardiff University, UK, a member of the Sociology of Health & Illness editorial team and Editorial Board member of the Journal of Health Services Research and Policy.Jeffrey Braithwaite is Foundation Director, Australian Institute of Health Innovation, Director, Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia.Jane Sandall is a Professor of Social Science and Women’s Health and co-leads King’s Improvement Science at King’s College, London.Justin Waring is Professor of Organisational Sociology and Director of the Centre for Health Innovation, Leadership & Learning at Nottingham University Business School, UK.

"This Monograph would sit well in a health manager's set of reference books.... Congratulations to the editors and contributing authors for this contribution of knowledge and learning relevant to the needs of those of us engaged in health systems as managers, educators, researchers and reformists."—Dr DS Briggs, The Asia Pacific Journal of Health Management, Volume 12 - Issue 1 - 2017

• Notes on Contributors vii1 Towards a sociology of healthcare safety and quality 1Davina Allen, Jeffrey Braithwaite, Jane Sandall and Justin Waring2 Healthcare quality and safety: a review of policy, practice and research 18Justin Waring, Davina Allen, Jeffrey Braithwaite and Jane Sandall3 What is the role of individual accountability in patient safety? A multi-site ethnographic study 36Emma-Louise Aveling, Michael Parker and Mary Dixon-Woods4 Enacting corporate governance of healthcare safety and quality: a dramaturgy of hospital boards in England 52Tim Freeman, Ross Millar, Russell Mannion and Huw Davies5 The social practice of rescue: the safety implications of acute illness trajectories and patient categorisation in medical and maternity settings 69Nicola Mackintosh and Jane Sandall6 Sensemaking and the co-production of safety: a qualitative study of primary medical care patients 87Penny Rhodes, Ruth McDonald, Stephen Campbell, Gavin Daker-White aand Caroline Sanders7 Chains of (dis)trust: exploring the underpinnings of knowledge-sharing and quality care across mental health services 102Patrick R. Brown and Michael W. Calnan8 Spatio-temporal elements of articulation work in the achievement of repeat prescribing safety in UK general practice 121Suzanne Grant, Jessica Mesman and Bruce Guthrie9 Infections and interaction rituals in the organisation: clinician accounts of speaking up or remaining silent in the face of threats to patient safety 140Julia E. SzymczakIndex 155

Davina Allen is a Professor of Health Care Delivery and Organization at Cardiff University, UK, a member of the Sociology of Health & Illness editorial team and Editorial Board member of the Journal of Health Services Research and Policy.Jeffrey Braithwaite is Foundation Director, Australian Institute of Health Innovation, Director, Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia.Jane Sandall is a Professor of Social Science and Women’s Health and co-leads King’s Improvement Science at King’s College, London.Justin Waring is Professor of Organisational Sociology and Director of the Centre for Health Innovation, Leadership & Learning at Nottingham University Business School, UK.

"This Monograph would sit well in a health manager's set of reference books.... Congratulations to the editors and contributing authors for this contribution of knowledge and learning relevant to the needs of those of us engaged in health systems as managers, educators, researchers and reformists."—Dr DS Briggs, The Asia Pacific Journal of Health Management, Volume 12 - Issue 1 - 2017

• Notes on Contributors vii1 Towards a sociology of healthcare safety and quality 1Davina Allen, Jeffrey Braithwaite, Jane Sandall and Justin Waring2 Healthcare quality and safety: a review of policy, practice and research 18Justin Waring, Davina Allen, Jeffrey Braithwaite and Jane Sandall3 What is the role of individual accountability in patient safety? A multi-site ethnographic study 36Emma-Louise Aveling, Michael Parker and Mary Dixon-Woods4 Enacting corporate governance of healthcare safety and quality: a dramaturgy of hospital boards in England 52Tim Freeman, Ross Millar, Russell Mannion and Huw Davies5 The social practice of rescue: the safety implications of acute illness trajectories and patient categorisation in medical and maternity settings 69Nicola Mackintosh and Jane Sandall6 Sensemaking and the co-production of safety: a qualitative study of primary medical care patients 87Penny Rhodes, Ruth McDonald, Stephen Campbell, Gavin Daker-White aand Caroline Sanders7 Chains of (dis)trust: exploring the underpinnings of knowledge-sharing and quality care across mental health services 102Patrick R. Brown and Michael W. Calnan8 Spatio-temporal elements of articulation work in the achievement of repeat prescribing safety in UK general practice 121Suzanne Grant, Jessica Mesman and Bruce Guthrie9 Infections and interaction rituals in the organisation: clinician accounts of speaking up or remaining silent in the face of threats to patient safety 140Julia E. SzymczakIndex 155